Menu Items | Name that guest! | Red Book | Guest Service 101 |
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What is Berries & Bubbles?
Citrus Vodka, Creme De Cassis, Grand Marnier Marinated Berries, Champagne served over Dry Ice
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Who is Bryan Sims?
Table 904
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What is the Milkshake Story?
Cameron & his son were dining out when is son Charlie asked for a Milkshake. The server and management team refused to make the milkshake while having all the ingredients available in which inspired Cameron Mitchell to always make "Yes is the answer, What's the Question?" for our restaurant company.
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What is our uniform?
Black Blazer with black professional attire (dress, skirt, blouse, pants), & black (nonslip) dress shoes
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What is Carrot Cake?
10 Layers, Cream Cheese Icing, Pineapple Sauce
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Who is Chet?
Standing Saturday reservation at table 43
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Who are we?
"We are Great People Delivering Genuine Hospitality"
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What are Courtesy Call Backs?
Calling previous nights reservations to receive feedback
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What is Sea Bass?
Name the item served over/with Creamy Whipped Potatoes, Champagne Truffle Sauce, Sliced Carrots, & Peas
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Who is Lily San Martin?
Friday Lunch - Loves the Board Room or Table 22
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What is your role?
"To make Raving Fans of our associates, Guests, Purveyors, Partners, and the communities in which we do business"
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What are confirmation calls?
Calling upcoming reservations
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What is Tuna Tartar?
Ginger Ponzu Sauce, Avocado, Crispy Wontons, Scallions, Sour Cream, & Pickled Ginger
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Who are the Blooms?
Table 49 - Spears call party
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What is Cam's Top 10?
Passion, Intensity, You're on Stage, Hospitality through the front door, Everyone is a VIP, The answer is Yes what's the question, Prioritize, Touch Tables, Touch Plates
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What is the guests name, phone number, email, date requested, & number of guest?
Information needed to submit a Private Dining Request
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What is Grouper & Snapper?
Name the 2 Locally caught seafood items listed on the menu
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Who is Bruce & Rhonda Hicks?
Requests Table 26 - Justin Egan, only Lauren can make my margarita!
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What is the Whole Commitment?
The newest pillar of our Red Book idea is to create an environment where everyone feels supported, welcomed, valued & heard
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What is Happy Hour?
Monday-Friday, 4pm-6pm
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