The ability to persuade others to follow your directions, to motivate, to inspire and to instill vision and purpose.

Name four settings in which communication occurs

This is when a leader gives little or no direction

EI (in the psychological sense) stands for

This is when one person who has power shares it with another

Involves activities such as planning, organizing, directing, and controlling resources

Body language is a form of this type of communication

This is when a leader makes the majority of decisions

This type of EI aides a nurse in separating his/her self from emotionally responding to a situation

This occurs when people work together for a common goal

This is often called responsibility. It involves an obligation to answer for one's own actions

There are three types of communication. Name them.

When a leader is asking for input into decision-making, from employees, this leader is a

This type of EI helps the nurse keep his/her feelings (baggage) in check

This action can cause Physician Disruptive Behavior

This is the ability to give directions, take action, and make decisions

Name at least one way people block open communication

This type of leadership combines the most favorable aspects of all styles of leadership

When a nurse is able to place his/her self into another person's position in life this nurse is displaying

A person may respond in several ways to this issue such as; withdrawal, smoothing, competing. or negotiating. This issue is

The type of leadership in which the leader makes the majority of decisions

Not all cultures communicate using this

This type of leadership is most often seen in healthcare environments

This nurse understands the patient wants to go home and be self-sufficient. In order for him to do that the nurse needs to use this type of EI with her patient

Benner created a hierarchy of nurse learning. This hierarchy includes five phases. Those phases are...