Team Roles & Building | Professional Communication | Patient Family Care & Conference | Strength Based Nursing / Values | Conflict Management |
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Team Development
Forming, Storming, Norming, Performing, Adjourning are Components of?
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Therapeutic Communication
Face-to-Face Process of Interacting That Focuses on Advancing the Physical and Emotional Well-Being of a Patient is?
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Empathy
Fill in the blank: ______ Fuels Connection
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Strong Work Ethic
Which one is not the SBN Values?
a) Uniqueness b) Self-Determination c) Strong Work Ethic d) Collaborative Partnership |
Conflict
Feeling, Disagreement, a Real or Perceived Incompatibility of Interests, Inconsistent Worldview's, or a Set of Behaviours is known as?
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An Initiator
Which Team Role Ensures that Goals take Precedence over Problems/Conflicts?
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Assertiveness
The ability to express your thoughts, Ideas, and feelings without undue anxiety, without any expense to others; Being clear with what you need, and respectful in your language and behaviour is?
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i)Compliant ii) Complete Meltdown
Cheryl Wohlgemuth stated that she “was caught between being a _____ patient and having ______
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Empowerment, Self-Efficacy and Hope.
The 3 principles Strengths-Based Values is built upon?
a) Encouragement, Relentless and Openminded b) Energizer, Game changer and Hope c) Empowerment, Self-Efficacy and Hope d) Caring, Passionate and Empowerment |
Facts, Methods, Goals and Values
Four Categories of Conflict Intensifying in Degree of Difficulty Include?
a) Facts, Methods, Goals and Values b) Respect, Trust, Care and Values c) Trust, Honesty, Values and Humour d) Care, Method, Humour and Respect |
i) Group Members Must Trust One Another
ii) A Sense of Group Identity Must Be Present iii) There Must Be A Sense of Group Efficacy
The Three Conditions for Group Development are?
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Giving Feedback
Gain Permission; Be Specific; Convey your Perspective; Invite Comments from Receiver; Be Genuine and Assertive are steps for?
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Autonomy
The modern patient-physician relationship is grounded in the _____ of the patient
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Florence Nightingale
Which Historical Nursing Figure Described the Role of the Nurse as “Putting the Patient in the Best Condition for Nature to Act Upon Him”?
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win-win approach
Which one of these conflict resolution approaches requires you to be assertive and responsible?
a) Lose-Win approach b) Win-Lose approach c) Win-Win approach d) Lose-Lose approach |