Team Roles & Building Professional Communication Patient Family Care & Conference Strength Based Nursing / Values Conflict Management
100
Team Development
Forming, Storming, Norming, Performing, Adjourning are Components of?
100
Therapeutic Communication
Face-to-Face Process of Interacting That Focuses on Advancing the Physical and Emotional Well-Being of a Patient is?
100
Empathy
Fill in the blank: ______ Fuels Connection
100
Strong Work Ethic
Which one is not the SBN Values?
a) Uniqueness
b) Self-Determination
c) Strong Work Ethic
d) Collaborative Partnership
100
Conflict
Feeling, Disagreement, a Real or Perceived Incompatibility of Interests, Inconsistent Worldview's, or a Set of Behaviours is known as?
200
An Initiator
Which Team Role Ensures that Goals take Precedence over Problems/Conflicts?
200
Assertiveness
The ability to express your thoughts, Ideas, and feelings without undue anxiety, without any expense to others; Being clear with what you need, and respectful in your language and behaviour is?
200
i)Compliant ii) Complete Meltdown
Cheryl Wohlgemuth stated that she “was caught between being a _____ patient and having ______
200
Empowerment, Self-Efficacy and Hope.
The 3 principles Strengths-Based Values is built upon?
a) Encouragement, Relentless and Openminded
b) Energizer, Game changer and Hope
c) Empowerment, Self-Efficacy and Hope
d) Caring, Passionate and Empowerment
200
Facts, Methods, Goals and Values
Four Categories of Conflict Intensifying in Degree of Difficulty Include?
a) Facts, Methods, Goals and Values
b) Respect, Trust, Care and Values
c) Trust, Honesty, Values and Humour
d) Care, Method, Humour and Respect
300
i) Group Members Must Trust One Another
ii) A Sense of Group Identity Must Be Present
iii) There Must Be A Sense of Group Efficacy
The Three Conditions for Group Development are?
300
Giving Feedback
Gain Permission; Be Specific; Convey your Perspective; Invite Comments from Receiver; Be Genuine and Assertive are steps for?
300
Autonomy
The modern patient-physician relationship is grounded in the _____ of the patient
300
Florence Nightingale
Which Historical Nursing Figure Described the Role of the Nurse as “Putting the Patient in the Best Condition for Nature to Act Upon Him”?
300
win-win approach
Which one of these conflict resolution approaches requires you to be assertive and responsible?
a) Lose-Win approach
b) Win-Lose approach
c) Win-Win approach
d) Lose-Lose approach






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