| Property Address Changes | Name Changes | Money Endorsements | Cancellations | Reason Codes | 
|---|---|---|---|---|
| 
						
					 
					  What is 911 Change?					 
					
					 County, city, municipality forces an address change to the area 
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					  What is typographical error?					 
					
					 A mistake made in the typing process (such as a spelling mistake) of printed material 
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					  What is add or increase?					 
					
					 Insureds may ____ coverage on their policy any time during the policy term. 
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					  What is set to non-renew?					 
					
					 If for any reason the policy cannot be canceled, the policy will need to be ____ ____ ____. 
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					  What is Reason Code 6?					 
					
					 Risk not eligible for coverage. 
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| 
						
					 
					  What is log note?					 
					
					 The ____ ____ should include what you did on the policy and any important details. 
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					  What is Last Name, First Name?					 
					
					 When an insured can be described as a person (not a business, LLC, condo assn, etc.) the ______, ______ format must be used. 
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					  What is the endorsement date for decreasing coverage?					 
					
					 Must be Inception if mid-term $ endorsement exists. 
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					  What is 5, 6, 22, and 25?					 
					
					 All named insureds must provide the insurer with a signed and dated cancellation/nullification request except for these reason codes. 
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					  What is Reason Code 3?					 
					
					 Policy canceled and rewritten to establish a common expiration date with other insurance coverage 
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| 
						
					 
					  What is USPS.com?					 
					
					 A request is received to correct the city only. Go to ____ and verify the revised city is valid. 
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					  What is assignment?					 
					
					 In the NFIP, written ____ of a policy is permissible upon transfer of title. 
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					  What is False?					 
					
					 True or False 
					Contents coverage can be decreased or removed midterm if the request indicates that they're over-insured, since the value of the contents cannot be validated.  | 
				
				
						
					 
					  What is the listed insured is deceased?					 
					
					 Complete the sentence: A Power of Attorney (POA) signing on behalf of the insured is acceptable, unless....... 
					 | 
				
				
						
					 
					  What is Reason Code 12?					 
					
					 Mortgage Paid Off 
					 | 
						
| 
						
					 
					  What is pending claim?					 
					
					 Do not approve a change or correction to a property address if there is a ____ ____ on the policy without supervisor approval. 
					 | 
				
				
						
					 
					  What is  
					• A statement from the agent indicating the reason for the name change is due to death is sufficient • Death Certificate is not required 
					 These are the explanation requirements for Deleting Insured - Due to Death. 
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					  What is agent?					 
					
					 Midterm quotes can be provided to ____ only. 
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					  What is Send to the insured mailing address on the policy?					 
					
					 If the mailing and property address differ, and a forwarding address is not given, this is where you would send the refund. 
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					  What is Reason Code 10?					 
					
					 Condominium policy (unit or association) converting to RCBAP 
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| 
						
					 
					  What is building, location, or unit?					 
					
					 Insurers may not endorse or transfer a flood policy to change the insured ____, ____, or ____. 
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					  What is Appendix B: Forms (B.8)					 
					
					 The General Change Endorsement Form is found on this page. 
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					  What is The date the endorsement request is received?					 
					
					 This is the endorsement date to increase the deductible. 
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					  What is  
					• Verifying a difficult to read address on submitted documentation. • Verifying the policy property address is the same as the legal address. Public records or verification in writing is required. • Verifying why the names on the documents differ from the named insured. 
					 Per clarification from FEMA a verbal authorization is not acceptable for: (these three things) 
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					  What is Reason Code 21?					 
					
					 Continuous lake flooding or closed basin lakes 
					 |