| DEBIT CARDS | MYBRANCH | POS/ACH | LSC/PAYTRACE | COMPLIANCE |
|---|---|---|---|---|
|
Mon-Thurs 4:30 Friday 5:00
WHAT ARE THE CUTOFF TIMES FOR INSTANT ISSUE?
|
This is the type of account you must have to use Bill Pay.
What is Checking Account?
|
WRITTEN STATEMENT OF UNAUTHORIZED DEBIT
WHAT DOES WSUD STAND FOR?
|
$9.95
What is the fee for a travel card?
|
CTR- Currency Transaction Report
What report is required when processing cash transactions with an aggregated amount totaling $10,000.01?
|
|
$502- ATM $2000-POS
WHAT ARE OUR DAILY CARD LIMITS? ATM? POS?
|
This is where a member must go to reset their myBranch.
What is Full Site myBranch?
|
ACH Stop Payment
Which service can be done by online, in person, or by mail if signed within 14 days, cost $29, and can be stopped once or permanently?
|
$10.00
What is the minimum amount that can be put on a gift card?
|
Get valid ID
Run OFAC make copy of check to put with OFAC
What steps are needed to process an on us check for non-member?
|
|
MEMBER CALLS MERCHANT
WHAT IS THE FIRST STEP OF DISPUTING A CHARGE?
|
This is the daily limit for mobile deposit in dollars?
What is $3500?
|
Check Stop Payment
Which service can be done online, in person, or by mail if signed within 14 days, cost $29, and is only good for 6 months?
|
$5,000
What is the maximum amount on a travel gift card?
|
Suspicious Activity Report
What does SAR stand for?
|
|
Athens, Calhoun
What branches are available for same day card pick up Monday-Friday?
|
This is the extension for the myBranch Team Queue.
What is 8020?
|
ACH transaction
What does the red "D" on a members history stand for?
|
2
What is the maximum number of times a card can be swiped for a cash advance?
|
False
A $6000 cash-in transaction today and a $5,000 cash-in transaction tomorrow requires a CTR to be filed.
|
|
POS
What description on the member's history allows you to know that the debit or credit was a debit card transaction?
|
This is who you contact if a member has a question about a specific Bill Pay they sent.
What is Bill Pay Customer Support?
|
ACH Exception/Return History
What shows posted/returned ACH items?
|
VISA
What credit cards do we do cash advances on?
|
$3000 (cash only)
What cash amount is it required for us to log the sale of a monetary instrument?
|
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