Guiding Principles Employee Relations/Diversity Service Excellence/Patient Rights/Satisfaction Corporate Compliance/Benefits Security
100
What is
Our Patients and their families/loved ones
How we work as a team
How we manage our finances & resources
How do we succeed
Suburban Hospital’s Guiding Principles?
100
What is
Zero Tolerance
Discrimination
100
What is
How Patients Measure Service
Touch Points
100
What is
Who Oversees Compliance
The Department Of Corporate Compliance
100
What is
2500
# to Call Security
200
What is
Compassion
Excellence
Integrity
Teamwork
Accountability
Suburban’s Always Culture
200
What is
Creating a healthier environment
Tobacco-Free Campus
200
What is
Key Drivers of Inpatient Care
Responding to Concers & Complaints
Communicate & Include Patient and Family (if appropriate) in Decisions
200
What is
1-877-WE COMPLY
The # For Corporate Compliance
300
What is
Respectful
Compassionate
Educated
Professional
Collaborative
Patient First
Suburban Hospital’s Nursing Practice Model
300
What is
301 896 SNOW
# For Code White
300
What is
What is Creating a Culture of Caring
Making Each "First Impression " the best it can be
Being Fully engaged in the Patient's Experience
300
What is
EHP
PPO Plan Choices
400
What is
Exceptional Care, No Exceptions
expectations we have of ourselves and one another
400
What is
Different Individuals Value Each Other Regardless of Skin, Intellect, Talents, or Years
Diversity & Inclusion Statement
400
What is
The Tme It Takes To Make a First Impression
3-5 Seconds
400
What is
Kaiser Permanente
HMO
500
What is
Executive Vice President/Chief Operating Office of Suburban Hospital
Jacky Schultz
500
What is
Place to Find Suburban Hospital HR Policies & Procedures
Intranet
500
What is
Saying "I'm Sorry This Happened To You
The Blameless Apology
500
What is
Adele Draiman, Anita Shah,Cynthia Brandt-Campagna & Richard Garcis
Benefits and Compensation Team






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