DEFINITIONS | SKILLS | Consultancy class | INFORMATION | STEPS |
---|---|---|---|---|
Reduces conflicts and improves the relation among individuals
Negotiation
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______ allow you to engage in a civil discussion with other negotiators and work toward an agreeable solution
Communication
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Have we applied negotiation in class? mention an example
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Mention 3 persons you apply negotiation on your daily life
mom. teacher, friends, etc
|
What are your goals for the negotiation? What would
you concede? What would you absolutely not concede?
Investigation
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Negotiation is a process by which___ or ____
is reached while avoiding argument and dispute.
compromise or agreement
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_____ play a role in negotiation, for better or worse, we live with them and we have to learn to cope with them
Emotions
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What is negotiation for you?
-------
|
The negotiation can be formal or informal, explain why
Both
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You assemble the information you’ve gathered in a way that supports your position.
Presentation
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Tell us 5 forms of negotiation that are used in many situations
international affairs, the legal system, government, industrial disputes or domestic relationships, etc
|
Mention 3 skills to understand another person's posture
Patience, adaptability, communication. etc
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Do you think that a consultant has to negotiate with his client? explain why
--------
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When you want to achieve a sustainable solution to a conflict, what do you need to do
Talking, listening
|
best alternative to a negotiated agreement.
” think about the alternatives you have. Investigate the other person
Determine your BATNA
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What is BATNA
Best alternative to a negotiated agreement
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Which skill we didn´t mention we need in negotiation: adaptability, persuasion, creative or integrity
creative
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Why do you think negotiating is important, mention 3 examples that we have seen during class
-------
|
In any negotiation, the following three elements are important and likely to affect the ultimate outcome of the negotiation
Attitudes
Knowledge Interpersonal Skills |
You and the other party have either come to an
agreement or not
Closure
|
Which are the steps of negotiation
Investigation
Determine BATNA Presentation Bargaining Closure |
Name 6 of 12 negotiation skills we mention
Communication, active listening, emotional intelligence, expectation management, patience, adaptability, persuasion, planning, integrity, rapport building, problem-solving and decision making
|
How does negotiating relate to the part in class when we studied how to make a Risk Analysis?
_____
|
Who said "Good negotiations contribute significantly to business success, as they: help you build better relationships"
Government of Queensland
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Ask questions, undestand the others constrains and
needs. Make concessons.
Bargaining
|