Front Page | Back Page | Clinical Note | CAT | Where in Colleague Community |
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What is the chevron?
In addition to other info, the ULS and FCI are found here
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What is the SRN or HP Auth ID?
A 10-digit alphanumeric starting with "A".
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What is the Clinical Summary?
Barriers to discharge are documented on this tab.
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What is the CSR's per episode target?
2.25 or less.
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What is Non-Clinical Support?
Member Eligibility
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What is the shovel?
This icon allows you to set alerts and send communications.
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What is the Discharge Date?
This auto populates when closing the auth header.
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What is "Assessment and Decision Support"?
Within the Clinical Summary, nH Predict scores are viewed here.
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What is Reviews per Day?
(Total continued stay reviews completed) ÷ (Sum of all worked days across all CCs)
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What is Application Support?
Physicians-Add New.
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What is the Diagnosis Tile?
Comorbidities should be captured here.
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What is Concurrent?
This type of authorization is requested after the member admits to SNF.
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What is Discharge Barriers/Additional Barriers?
Failure to meet InterQual criteria is documented here.
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What are NOMNC exclusions?
Denied services, discharge to SNF, discharge to Hospice and Left AMA are all examples.
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What is MPD Requests?
Facility Name Change.
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What is the Clock?
Click this icon to view Care Team history.
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What is Approved-Hold to Approved?
When HIB is confirmed for BCBS MI members, this change must be made.
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What is Administrative Communication?
"Spoke to Mary at the Eternal Rest Home. Informed her that we still needed therapy evaluations in order to complete the review" is this type of engagement.
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What is % Timely NOMNC?
(Number of Auths where first issued NOMNC was sent for MD Review 3+ days prior to Expected DC date) / ((Distinct Count of header Auth IDs with atleast 1 NOMNC issued.)
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What is IT Service Desk?
"Is Something Broken"
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What Transition Factors?
Cultural, Linguistic, Hearing and Visual are examples of these.
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What is Message to nH Access or Case Communication?
Direct Portal communication with the provider occurs here.
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What is Unaligned?
Medicaid Carrier Information once shared is required to be documented on these DSNP patients.
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What is eLOS Variance?
(Actual LOS/Expected LOS) - 1.
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What is Authorization Resolution?
HP Auth ID Needed.
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