Front Page Back Page Clinical Note CAT Where in Colleague Community
100
What is the chevron?
In addition to other info, the ULS and FCI are found here
100
What is the SRN or HP Auth ID?
A 10-digit alphanumeric starting with "A".
100
What is the Clinical Summary?
Barriers to discharge are documented on this tab.
100
What is the CSR's per episode target?
2.25 or less.
100
What is Non-Clinical Support?
Member Eligibility
200
What is the shovel?
This icon allows you to set alerts and send communications.
200
What is the Discharge Date?
This auto populates when closing the auth header.
200
What is "Assessment and Decision Support"?
Within the Clinical Summary, nH Predict scores are viewed here.
200
What is Reviews per Day?
(Total continued stay reviews completed) ÷ (Sum of all worked days across all CCs)
200
What is Application Support?
Physicians-Add New.
300
What is the Diagnosis Tile?
Comorbidities should be captured here.
300
What is Concurrent?
This type of authorization is requested after the member admits to SNF.
300
What is Discharge Barriers/Additional Barriers?
Failure to meet InterQual criteria is documented here.
300
What are NOMNC exclusions?
Denied services, discharge to SNF, discharge to Hospice and Left AMA are all examples.
300
What is MPD Requests?
Facility Name Change.
400
What is the Clock?
Click this icon to view Care Team history.
400
What is Approved-Hold to Approved?
When HIB is confirmed for BCBS MI members, this change must be made.
400
What is Administrative Communication?
"Spoke to Mary at the Eternal Rest Home. Informed her that we still needed therapy evaluations in order to complete the review" is this type of engagement.
400
What is % Timely NOMNC?
(Number of Auths where first issued NOMNC was sent for MD Review 3+ days prior to Expected DC date) / ((Distinct Count of header Auth IDs with atleast 1 NOMNC issued.)
400
What is IT Service Desk?
"Is Something Broken"
500
What Transition Factors?
Cultural, Linguistic, Hearing and Visual are examples of these.
500
What is Message to nH Access or Case Communication?
Direct Portal communication with the provider occurs here.
500
What is Unaligned?
Medicaid Carrier Information once shared is required to be documented on these DSNP patients.
500
What is eLOS Variance?
(Actual LOS/Expected LOS) - 1.
500
What is Authorization Resolution?
HP Auth ID Needed.






naviHealth Jeopardy

Press F11 for full screen mode



Limited time offer: Membership 25% off


Clone | Edit | Download / Play Offline