| Category 1 | Category 2 | Category 3 | Category 4 | Category 5 |
|---|---|---|---|---|
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Do not add a minor’s email address.
Do we add email, and mobile # to the BENE (Minors) profile? (UTMA/UGMA)
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Enter the beneficiaries with equal percentages.
What do you do If there are multiple beneficiaries, and a percent is not provided.
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NIGO call out to obtain clearing firm.
What would you do if you received an app with from a firm with no clearing firm listed?
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When received with Rollover forms, Roth conversions, or Authorized Traders.
When should items be moved to complex?
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If received mail and is postmarked prior to last tax day- we can process. If not, the request must be NIGO'd if received after the three-mailing day extension and no proof of postmark is received.
Can an IRA prior year contributor be accepted on the day after tax season is over?
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No per Forms Acceptance Guidelines New Accounts is not accepted without Fidelity Advisor Forms.
Can we receive any other form other than the Fidelity Advisor New Accounts forms to establish an account?
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IGO- If additional information is included that is legible and complete, add this information to the account. If additional information is included that is illegible or incomplete, the request is still in good order; disregard this additional information.
Is the BENE section IGO or NIGO? An IRA or TOD application was received with an incomplete address. (Not 529s)
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We would only added standing allocation to a 529 if the percentage section was filled out next to the fund selection.
T/ F- Standing allocations is established on a 529 with a dollar amount next to the fund selection?
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For SH the Jr/Sr should be added in the suffix field, and should be added on last name field for BENEs.
What is the difference when adding Jr/Sr to a SH vs a BENE?
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Successor participants cannot be named on an UTMA/UGMA 529 Plan managed by Fidelity. If one is listed on the application, follow the NIGO Procedures.
Can a successor participant be added on a 529 UTMA account?
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16:00
After what scan time would an item have the next day trade date?
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A. Investment check was submitted- No further processing is required. OSG Inbound Treasury will deposit the check at NAV.
B. Investment check was not submitted- Use the Adding or Removing Freezes-Written Requests
What should be done if the NAV is by transaction only?
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Would get the trade date based on when the resolution was received.
If you have a NIGO on a monetary item, would this item get the scan trade date or the resolution trade date?
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On any 529 or non-ret account
When is systematic investment allowed to be set up on the 2nd of the month?
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Establish a different customer/new customer profile.
What should be done if an application has SH information is different (i.e. Margaret vs. Peggy)?
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IP, or IPA
When an outbound call is made to IPs office who can we speak to?
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For missing mobile phone and email address NIGOs ONLY: If a message is left with the IP/IPA, no letter is required. Under Processing Decisions, select Processing Complete and click Next.
What would be your next step? You have made a call out for an email and a message was left?
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No- If address on check and account do not match, a notary is required.
You received an application with SH name is Benjamin Green, but banking information has the registration as B Green. The SHs address was listed different to what was printed on the check, can this banking be added?
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o Dashes or hyphens (-)
o Forward slashes (/) o Ampersands (&) o Pound sign (#) o Period (.) if it is part of a plan name
What are acceptable punctuation?
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Ameriprise Financial Advisors, Edward Jones, Merrill Lynch
What firms can not hold NH 529, but can hold CHET, and OK Dream 529?
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Hard coded- NAV added on account One time
Investment check was submitted- No further processing is required. OSG Inbound Treasury will deposit the check at NAV. Investment check was Not submitted- Use the Adding or Removing Freezes-Written Requests to place a freeze on the account for a one-time only NAV. BONUS: https://mygps.fmr.com/content/mygps/us/en/cfs/client-and-fund-services/servicing/account-servicing/attributes/map-maint-load-waiver_ditamap/Overview/maint-ldwvr-definitions.html#maint-ldwvr-class-a-and-m-load-waiver
What is the difference in Hard coded NAV- vs By Transaction NAV? Bonus What is the MY GPS path to the NAV list that shows meaning of sales waiver code.
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No, we would need to make sure to judgment note this, but app is still IGO.
Would we NIGO the app if the system auto generated the SH name on the sys investments, or other sections but nothing else was entered?
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UTMA's are linked to the custodian's other accounts. Bonus only if we know the custodian is the minor's parent and the minor is still under 21.
ROA is based on who for a UTMA/UGMA? Bonus: Can the ROA for one BENE be added on another BENEs?
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In order to make ADP/Paychex aware of NIGO requests do the following:
1. Email the contacts with the following information: • Plan Name • Plan Number • Client Name (if applicable) • NIGO Reason 2. Attach the email to the original item as a Source. 3. Once the email has been sent select EMAIL under NIGO Resolution and select CLOSE under Processing Decisions.
What is the procedure to notify ADP/Paychex about NIGOs (simple ira)
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When custodian has provided or checked off BENE to be child.
When can a UTMA/UGMA be linked to Custodian?
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