| Sales Training 101 | Products & Solutions | High Performance Sales | People of MRIoA | Talking about practices | 
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					  What is an Annual Report?					 
					
					 This document can provide you a wealth of information on your clients 
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					  What is an API?					 
					
					 This tool of inter connectivity is a true differentiator 
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					  What is the Pareto Principle?					 
					
					 This is the 80/20 rule. 
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					  Who is Sybel Beattie?					 
					
					 She can do anything, including leading the Nursing Solutions business...she can even "not approve" 
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					  What is Behavioral Health, Orthopedics, Pain Management, and Genetics					 
					
					 These are the 4 new practices 
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					  What is competitive research?					 
					
					 This type of knowledge is key to understanding how to position MRIoA in the market 
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					  What is deny cases based on medical necessity?					 
					
					 This is the only thing Nurses cannot do 
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					  What is a coach?					 
					
					 This person plays a role in the decision where they want you to succeed.  
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					  Who is Adam Schilling					 
					
					 His wife can lift the terminator...Hasta La vista baby!  
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					  What is the ABA therapy, Level of care, and length of stay?					 
					
					 These are 3 specific behavioral health areas that we can help clients better manage 
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					  What is the opportunity tracker?					 
					
					 This tool can help guide you as you get up to speed on a prospect 
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					  What is improving patient and economic outcomes?					 
					
					 These are the 2 value drivers for second opinion 
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					  What is c suite, VP or Sr decision maker?					 
					
					 If you want to shorten the sales cycle and close bigger deals, get to this level.  
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					  Who is Ron Sullivan?					 
					
					 A former chef-in-training, he is now in charge of making the company dough  
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					  What is orthopedics?					 
					
					 This practice has the most cross-over with second opinion services 
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					  What is feel, felt, found?					 
					
					 This tactic can help disarm a dissatisfied client 
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					  What is Initials/PA, Appeals, and FERs?					 
					
					 These 3 services make up our core IRO business 
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					  What is engaged?					 
					
					 This sales stage is when you are trying to become vendor of choice after presenting a price proposal and there is still work to do.  
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					  Who is Valerie Surber?					 
					
					 This 2019 award winner recently traded in the mountains for the swamp.  Go Gators! 
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					  What is the drug tapering?					 
					
					 This pain management feature ensures opioid usage is properly administered 
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					  What is the discovery phase?					 
					
					 This is the step in the sales process that uncovers the need for products and solutions 
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					  What is direct client feedback?					 
					
					 This is one of the best ways to get ideas for new products 
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					  What is a valued provider?					 
					
					 This is the type of provider that we would like to be perceived as by our customers.  
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					  Who is Byron Harris?					 
					
					 At work he can be a real pill, but this leader of the pharmacy business knows his stuff 
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					  What is genetics?					 
					
					 This practice has over 70,000 tests with 10 new ones getting developed per day 
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