Month 1 Jeopardy Template

Injury Terms	Medicare	First Call Settlement	State Specifics	Treat 'Em Right!
100 What is the twisting or pulling of a muscle or tendon beyond its normal range? Strain	100 I hang around elderly folks to assist in their medical bills? Medicare	100 What is compensation for your inconvenience/mental anguish in an accident? General Damages	100 What is Full Tort	100 Putting yourself in someone else's shoes is an example of? Empathy
200 When the patient says or what is perceived by the patient only and cannot be seen by the DR. Subjective	200 The claimant will not provide their SSN#, what should the Claim rep do? Send safe harbor letter	200 What is the Meghan's favorite release? Recorded Release	200 What is Limited Tort	200 What are at least two terms that you want to avoid when speaking to a customer? Minor, fortunate, lucky, pain and suffering
300 This is typically completed by the injured person. It can include taking over the counter medication, hot/cold packs, and rest. Self Care	300 I like to help lower income families to assist in medical bills? Medicade	300 What are out of pockets from medical bills, lost wages or prescriptions called? Special Damages	300 What is a good response when a claimant tells you that his friend got way more $$? Each claim is valued on its own merit
400 This occurs when electromagnetic radiation and certain other technologies to produce images of internal structures of the body for the purpose of diagnosis. Diagnostic Imaging	800 DAILY DOUBLE How much is the consequence of failure to report injuries to medicare? $1000 per incident	400 What is the fastest way to receive your first call settlement money? EFT/Direct Deposit	400 I have not received all my medical bills and do not feel comfortable settling. Advise the claimant that PIP is no fault and handling all bills.
1000 DAILY DOUBLE Finish this statement...."B-Rad is in the Hizouse!!!!!!	500 Name the 5 elements that you need for Medicare reporting purposes? Legal name, DOB, Gender, Medicare status, SSN	500 What is the next step if you are not able to settle the injury on the first call? Coach the Call with supervisor	500 Who is the head of the East Zone? Jim Fiorucci

Month 3

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