Model of Defensiveness Model of Defensiveness Model of Defensiveness Model of Defensiveness Model of Defensiveness
100
What is neutrality
What mechanism is used when we perceive is indifferent to our feelings?
100
What is neutrality
Dr. to cancer patient: "That's the protocol we use in this type of cancer"
100
What is empathy
Dr. to cancer patient: "This is my best advice based on experience and research. How do you feel about this option? What will work best for you?"
100
What is strategy
When one party is manipulating the other?
100
What is control
What mechanism is used when one person delegates the actions of the group
200
What is evaluation
What mechanism is used when one continuously blames and finds fault in another?
200
What is teamwork
What are you developing when you create a group name, group idioms, and getting to know other members?
200
What is provisionalism
An expressed willingness to listen to others or the ideas of others openmindedness
200
What is equality
When you have very little status differences in the group?
200
What are the Gibb categories
6 major behaviors that occur regularly in interpersonal communication. These encourage defensiveness
300
What is evaluation
If someone is not taking responsibility of their actions is it description or evaluation?
300
What is empathy
Understanding another person's condition and feelings from their perspective
300
What is spontaneity
Referring to a speaker who shares thoughts and feelings openly with control
300
What is spontaneity
The term for honest and forthright communication?
300
What is problem orientation
Which defensive mechanism focuses on the problem NOT the person
400
What is description
If someone explains the situation but doesn't point a finger at someone, is it description or evaluation?
400
What is observable behavior characteristics
Groups can be identified by ______ of supportiveness or defensiveness?
400
What is dogmatism
The tendency to lay down principles as incontrovertibly true without consideration of evidence or opinions of others
400
Who are people that are "right"
These people usually have a low tolerance for those who are wrong
400
What are supportive behaviors
The 6 opposing viewpoints to the Gibb categories. These attempt to reduce defensiveness.
500
What is neutrality
Being impersonal making the other party feel dismissed or unimportant
500
What is superiority
Being demonstrated when there is an "us vs them" competition mentality?
500
What is strategy
When you catch another party in a lie and that party tries to cover it up building more lies
500
What is problem orientation
What mechanism is used when the entire group collaborates to solve a problem
500
Who created this model of defensiveness?
Who is Gibbs






Model of Defensiveness

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