Model of Defensiveness | Model of Defensiveness | Model of Defensiveness | Model of Defensiveness | Model of Defensiveness |
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What is neutrality
What mechanism is used when we perceive is indifferent to our feelings?
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What is neutrality
Dr. to cancer patient: "That's the protocol we use in this type of cancer"
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What is empathy
Dr. to cancer patient: "This is my best advice based on experience and research. How do you feel about this option? What will work best for you?"
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What is strategy
When one party is manipulating the other?
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What is control
What mechanism is used when one person delegates the actions of the group
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What is evaluation
What mechanism is used when one continuously blames and finds fault in another?
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What is teamwork
What are you developing when you create a group name, group idioms, and getting to know other members?
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What is provisionalism
An expressed willingness to listen to others or the ideas of others openmindedness
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What is equality
When you have very little status differences in the group?
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What are the Gibb categories
6 major behaviors that occur regularly in interpersonal communication. These encourage defensiveness
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What is evaluation
If someone is not taking responsibility of their actions is it description or evaluation?
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What is empathy
Understanding another person's condition and feelings from their perspective
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What is spontaneity
Referring to a speaker who shares thoughts and feelings openly with control
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What is spontaneity
The term for honest and forthright communication?
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What is problem orientation
Which defensive mechanism focuses on the problem NOT the person
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What is description
If someone explains the situation but doesn't point a finger at someone, is it description or evaluation?
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What is observable behavior characteristics
Groups can be identified by ______ of supportiveness or defensiveness?
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What is dogmatism
The tendency to lay down principles as incontrovertibly true without consideration of evidence or opinions of others
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Who are people that are "right"
These people usually have a low tolerance for those who are wrong
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What are supportive behaviors
The 6 opposing viewpoints to the Gibb categories. These attempt to reduce defensiveness.
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What is neutrality
Being impersonal making the other party feel dismissed or unimportant
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What is superiority
Being demonstrated when there is an "us vs them" competition mentality?
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What is strategy
When you catch another party in a lie and that party tries to cover it up building more lies
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What is problem orientation
What mechanism is used when the entire group collaborates to solve a problem
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Who created this model of defensiveness?
Who is Gibbs
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