Someone who pays for goods or services

Transmit information

To be heard and validated.

Recognize with gratitude; be grateful for

Hear with intention

Work is done by one person or group that benefits another

The act of giving hope or support to someone

A facial expression characterized by turning up the corners of the mouth; usually shows pleasure or amusement

CRM

Good-natured tolerance of delay or incompetence

Customers are doing you a service in identifying what isn’t working in your business or organization