| Refills and Renewals | Plan Design |
|---|---|
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What is the TAT for refills?
3 to 5 days
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Which plan do you make a decision?
SHD-Active Choice
|
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What does the thermometer icon on the RX List mean?
Temperature Sensitive
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|
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When will a non-controlled prescription expire?
one year
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When a Prescription is too soon to refill what should you do?
Transfer to Customer Service
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Provide 5 ways a member can renew their prescription?
Phone
Web Fax Escribe IVRU ESD |
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