__________________________ is a useful cleaning solution for maintaining printers

You can use a _____________________ to test for electrical problems in a printer.

Mrs. Robinson is getting an “Access Denied” error when trying to print to her networked printer. What should she check to fix the problem?

A. Her network permissions
B. The printer’s power cable
C. The printer’s IP settings
D. Her default printer setting

Mary’s company routinely labels data according to its sensitivity or potential danger to the company if someone outside accesses the data. This is an example of ______________________________.

Most attacks on computer data are accomplished through ________________________________.

An easy-to-see sign that your printer needs to be cleaned is ________________________.

A ______________________________ tells you about potential environmental hazards and proper disposal techniques for various printer components.

Frank’s color inkjet printer no longer prints the color yellow, though it prints all the other colors just fine. The printer worked fine last month, the last time he printed in color. Which of the following is the most likely problem?

A. He turned off th

A ___________________ masquerades as a legitimate program, yet does something different than what is expected when executed.

A _______________protects against unauthorized access from the Internet.

Many inkjet printers run a _________________ process to align their printheads

How can you possibly bypass printer spooler problems?

A. Check the Bypass print spooler box in the printer’s Properties dialog box.
B. Disable the print spooler in the Devices and Printers applet.
C. Change the printer’s Properties dialog box setting to

Beth’s laser printer is printing tiny specks on the paper. What should she do first?

A. Wipe the paper with bleach.
B. Run the printer maintenance program.
C. Clean the nozzles.
D. Vacuum the printer.

Antivirus software uses updatable _____________ to identify a virus by its _____________________

Many companies authenticate access to secure rooms using an ownership factor such as a ____________________.

Printers use various ___________________ to let you know what has gone wrong

David’s impact printer is printing white bars through the text. What is most likely the problem?

A. The ink ribbon is depleted.
B. The printhead is dirty or damaged.
C. The printhead isn’t impacting the paper hard enough.
D. The print spooler is sending

Ursula’s laser printer has stopped working and is displaying this error message: “Error 81 – Service.” What should she do first?

A. Update the printer’s firmware.
B. Reinstall the printer driver.
C. Try to find the error in the user’s guide or maintenanc

Enable _______________________ to create Event Viewer entries when a specific file is accessed.

Before making a credit card purchase on the Internet, be sure the Web site uses the ________________________ security protocol, which you can verify by checking for the _____________ protocol in the address bar.

Many manufacturers provide _________________________ that contain components that you should replace on a regular schedule.

What should you do to your laser printer every time you replace the toner?

A. Change the power cord.
B. Shake the toner cartridge.
C. Cycle the printer’s power.
D. Clean the printer

Kevin’s inkjet printer isn’t printing blue (cyan). He checks the ink levels and sees that there’s plenty of ink. What should he consider next?

A. A printhead is jammed.
B. A laser is blocked.
C. A nozzle is clogged.
D. An ink cartridge is missing.

Although not all ________________________ is malicious, it can lead to data destruction.

A virus that changes its signature to prevent detection is called a ______________________.