A typical clamshell-style computer with built-in LCD monitor, keyboard, and input device is called a laptop or _____________.

A ____________________ plugs into a single port on the portable computer and offers uncommon and common PC ports, such as serial, parallel, USB, network, and PS/2.

Which of the following statements best describes hard drives typically found in laptops?

A. They are 2.5-inch SATA drives, but they do not hold as much data as the 3.5-inch hard drives found in desktop PCs.
B. They are 3.5-inch ATA drives just like those

6. Which buses do ExpressCards use?

A. Hi-Speed USB and FireWire
B. Hi-Speed USB and PCI Express
C. PCI and PCI Express
D. Mini-PCI and Parallel

Jake has received two replacement memory sticks for his Dell laptop. What should he do first in the upgrade process?

A. Disconnect the AC cord and remove the battery.
B. Flip the laptop over and remove the RAM compartment cover.
C. Remove the memory stic

The _____________________ enables laptop keyboards to do more than two functions on a single key

Today’s laptops use _______________________ for batteries because that battery chemistry provides the highest energy density for the weight.

Which of the following APM power levels writes information from RAM to the hard drive and then copies the data back to RAM when the computer is activated again?

A. Full On
B. APM Enabled
C. APM Standby
D. Hibernation

Convertibles and slates describe what type of device?

A. Multicore processor
B. Clamshell laptop computer
C. PDA
D. Tablet PC

Steve complains that his Windows 7 laptop still isn’t snappy enough after upgrading the RAM. What might improve system performance?

A. Add more RAM.
B. Replace the power supply.
C. Replace the battery.
D. Replace the HDD with an SSD.

Many newer laptops feature _____________ screens offering richer color, higher contrast, and wider viewing angles

Windows Vista and Windows 7 enable _____________________ for storing and automatically syncing files and folders between a portable and a file server.

Portable PCs typically use which of the following kinds of upgradeable RAM?

A. 68-pin and 72-pin RIMMs
B. 30-pin and 72-pin SIMMs
C. 72-pin and 144-pin SO-DIMMs
D. 30-pin and 72-pin SO-RIMMs

If wireless networking is not working, what should you check?

A. Check the switch on the side of the laptop that toggles power to the network card.
B. Make sure the Ethernet cable is plugged into the laptop.
C. Make sure the digitizer has been trained.
D

Jim likes his laptop but complains that his wireless seems slow compared to all the new laptops. On further inspection, you determine his laptop runs 802.11g. What can be done to improve his network connection speed?

A. Replace the regular RAM with 802.1

Intel set up the _______________ specifications for super thin, super light, and super efficient laptops with integrated graphics and no optical drive.

Laptops using ________________ are less expensive because the video card has less built-in memory, but the RAM it borrows from the system results in less memory available to programs

Where do you configure APM/ACPI in Windows?

A. The Power Options applet in the Control Panel
B. The Display applet in the Control Panel
C. The Power Management applet in the Control Panel
D. The Power and Devices applet in the Control Panel

Erin has an older laptop with a switch on the back that says 115/230. What does this indicate?

A. The laptop has an auto-switching power supply.
B. The laptop has a fixed-input power supply.
C. The laptop has a step-down transforming power supply.
D. The

Edgar successfully replaced the display on a laptop (a toddler had taken a ballpoint pen to it), but the customer called back almost immediately complaining that his wireless didn’t work. What could the problem be?

A. The problems are unrelated, so it co

The _____________________ replaced the PC Card as the external expansion slot of choice on laptops.

Most laptops today have one or more __________________ slots for internal expansion cards such as Wi-Fi NICs.

Which of the following input devices will you most likely find on a portable PC?

A. TrackPoint
B. Touchpad
C. Trackball
D. Mouse

Which of the following display types will you find on a portable PC today? (Select two.)

A. LCD
B. LED
C. OLED
D. Plasma

Rafael gets a tech call from a user with a brand new laptop complaining that working on it was causing headaches. What could the problem be?

A. The laptop uses a plasma display.
B. The laptop uses a CRT display.
C. The laptop uses an LED display in power