Category #1 Category #2 Category #3 Category #4 Category #5
100
If relationship does not indicate Spouse, we default too OTHER.
If a BENE change request was submitted, what would be our default relationship if not relationship was provided.
100
Marcel
On FRIENDS what was the name of Ross's monkey?
100
We cannot update banking
Can banking information be added to a Deminumus accounts? Bonus question
100
F- We must receive a medallion signature guarantee
T/F- We can remove a theft/fraud freeze from an account with a notary.
100
Perfect strangers
Family Matters," about the Chicago Winslow family, was a spin-off of what show?
200
Romeo and Juliet
In Save by the Bell, what were Zack and Kelly dressed up as the night they broke up?
200
No- ADP/ Paychex would be updated in Purchall
Can a SH’s simple IRA allocations always be updated in GPURCH/ fan plan (plansponsor.fidelity.com)?
200
Yes, we need to make sure the SH acct and Spouse acct are linked for rights or accumulation (If Spouse has an existing account).
BENE change request was received with SH spouse, is there an additional step that should be done besides just updating the BENE screens?
200
Mark Taylor, Randy William Taylor, and Bradley Michael Taylor
In Home Improvement what are the names of the three boys?
200
Letter of Instruction on Company Letterhead that specifically states the individuals to be removed.
Can a Letter of Instruction that specifically states the individuals (Authorized trader) to be removed be accepted? Bonus question
300
F-- BENE name change on a UTMA account require LOI with authorized signature AND copy of a legal document evidencing the name change.
T/ F – We cannot use an LOI and copy of a legal document to process a name change of a minor of a UTMA account.
300
We would request a manager exception.
Can a notarized document that has been by the SH be accepted?
300
Limited Authority
What is the highest level of authority can an authorized trader have on a 529 plan?
300
If a check reorder form is received, a $500.00 fund balance is not required, but is required if establishing new fund/option.
If a check writing check form is received is the $500.00 fund balance required?
300
Change of company name constitutes an amendment to the Plan. (Careful with simple IRA important dates)
b. Index with the plan number and TIN/ Change the work type to AMENDMENT/ Click NEXT item routes to PROC04.
Is a company name change considered an amendment? B: what is the procedure when received?
400
Some checks have an ACH (RT) number in addition to the ABA number. If an ACH (RT) number is provided, use that in place of the ABA number
T/F- If a voided check comes in with a smaller routing- we add the small one.
400
T- A foreign marriage certificate is acceptable provided we can confirm it is for our account owner, and it meets all the requirements. Foreign marriage certificates may be written in the local language, with an English translation, and prepared according to local laws. Escalate to your workleader or manager for review. If the marriage certificate does not have an English translation, or cannot be translated internally, the request is NIGO.
T/ F- We can accept a foreign marriage license or marriage certificate issued by a church to update SH name.
400
If request for bank wire and not ACH – we will add as a courtesy
T/ F- We can add ACH banking on an account even if only the bank wire was selected?
400
Always GROSS – unless C share select WAIVE
What would we set the CDSC for a systematic exchange?
400
Must be set as Cash
What must the Dividends and Capital Gains be set as before setting them to be sent via ACH or Wire?
500
No- need to have signature on bank owner section.
Can we accept SH signature on the owner section on money line form if no signature in the bank owner section.
500
Per language on paperwork this can be used on Fidelity Advisor account – no account type is specified.
Can we accept the Fidelity Advisor Money Line® Electronic Funds Transfer Authorization with all account types?
500
F- For SIMPLE IRAs and BDA IRAs, code Tele ACH Purchase as No.
T/F- Both the Tele ACH Purchase and Tel ACH Redeem are set as yes/default for a Simple IRA account.
500
Plan Contact or Plan Contribution Submitter or Plan's Authorized Signer* or President (or Owner) of the company or Chief Executive Officer
Whose signature can we accept on a Simple plan adoption agreement/ company profile?
500
T- Per wording on form (Second bullet point)
T/ F- If SH has a systematic RMD being sent out by check and sends in on a Fidelity Advisor Money Line form we must update the systematic to go out aby ACH.






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