New and Review MA screening/visit questions Medication List Sensitive Conversations Potpourri
100
What are visit questions?
Mandatory every time you room a patient.
100
What are visit questions that not required with the visit?
These visit questions will not appear in the navigator.
100
What is Medication Reconciliation?
Medical Assistants are now responsable for assisting the providers with this.
100
What are subjects people may feel uncomfortable discussing in the doctor's office?
Inability to afford food (food insecurity). Drug or alcohol use/abuse.
100
What is asking visit questions?
Never done with the exam room door open.
200
What is the patient medication and allergy sheet?
Given to the provider for review after information is updated.
200
What is the PHQ9?
Paper Document given to patients if the PHQ2 score is 3 or higher.
200
What are over the counter medications, vitamins, supplements and herbal products?
These are always included in a patient's medication list.
200
What are ways to help our patients feel comfortable about answering sensitive questions?
Normalizing, Transparency and Asking Permission.
200
What other areas do the MA's update with the new medication sheet?
The Allergy Section of Epic.
300
What is hand hygiene?
Should be done each time I touch a computer keyboard.
300
Who are the providers?
This person is responsable for initiating referrals and follow up on any positive screening questionnaire.
300
What is true?
Topical agents (creams, lotions, ointments or patches) should be included in the medication list.
300
What is an innapropriate way to ask about alcohol use?
"That's a really sexy top! I bet you don't have to pay for drinks when you go out in that!"
300
What is medication reconcilitation.
Important for patient safety and helps to prevent accidental dose mistakes or drug interactions.
400
What is a verbal order?
Never! No matter who askes you to do it!
400
What is the Edinburg or post partum depression screening?
Required on the initial prenatal visit, once in the 3rd trimester and the first post-partum visit.
400
What is Mark as Reviewed?
Medical Assistants should click this button when they have finished the medcation update with the patient.
400
What is an appropriate way to address food insecurities. Using normalizing, transparency and asking permission.
"We all struggle to make ends meet these days. Can I give you a list of food pantries in the area?"
400
What is true?
Medication errors are one of the leading causes of patient injury.
500
What is "Mark As Reviewed"?
Button used after medication reconciliation and other sections that is appears in.
500
What option can be chosen (in EPIC) when a patient does not want to complete the PHQ9?
Declined to answer.
500
What button should you select if a patient tells you they no longer taking a medication listed in Epic?
Mark as not taking.
500
What is refuse to answer a questions?
It is perfectly acceptable for a patient to do this.
500
What is false?
Well, I got all the medications updated, I might as well go ahead and refill these medication for the patient.






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