New and Review | MA screening/visit questions | Medication List | Sensitive Conversations | Potpourri |
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What are visit questions?
Mandatory every time you room a patient.
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What are visit questions that not required with the visit?
These visit questions will not appear in the navigator.
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What is Medication Reconciliation?
Medical Assistants are now responsable for assisting the providers with this.
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What are subjects people may feel uncomfortable discussing in the doctor's office?
Inability to afford food (food insecurity). Drug or alcohol use/abuse.
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What is asking visit questions?
Never done with the exam room door open.
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What is the patient medication and allergy sheet?
Given to the provider for review after information is updated.
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What is the PHQ9?
Paper Document given to patients if the PHQ2 score is 3 or higher.
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What are over the counter medications, vitamins, supplements and herbal products?
These are always included in a patient's medication list.
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What are ways to help our patients feel comfortable about answering sensitive questions?
Normalizing, Transparency and Asking Permission.
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What other areas do the MA's update with the new medication sheet?
The Allergy Section of Epic.
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What is hand hygiene?
Should be done each time I touch a computer keyboard.
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Who are the providers?
This person is responsable for initiating referrals and follow up on any positive screening questionnaire.
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What is true?
Topical agents (creams, lotions, ointments or patches) should be included in the medication list.
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What is an innapropriate way to ask about alcohol use?
"That's a really sexy top! I bet you don't have to pay for drinks when you go out in that!"
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What is medication reconcilitation.
Important for patient safety and helps to prevent accidental dose mistakes or drug interactions.
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What is a verbal order?
Never! No matter who askes you to do it!
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What is the Edinburg or post partum depression screening?
Required on the initial prenatal visit, once in the 3rd trimester and the first post-partum visit.
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What is Mark as Reviewed?
Medical Assistants should click this button when they have finished the medcation update with the patient.
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What is an appropriate way to address food insecurities. Using normalizing, transparency and asking permission.
"We all struggle to make ends meet these days. Can I give you a list of food pantries in the area?"
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What is true?
Medication errors are one of the leading causes of patient injury.
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What is "Mark As Reviewed"?
Button used after medication reconciliation and other sections that is appears in.
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What option can be chosen (in EPIC) when a patient does not want to complete the PHQ9?
Declined to answer.
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What button should you select if a patient tells you they no longer taking a medication listed in Epic?
Mark as not taking.
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What is refuse to answer a questions?
It is perfectly acceptable for a patient to do this.
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What is false?
Well, I got all the medications updated, I might as well go ahead and refill these medication for the patient.
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