A type of response that can take different forms such as agreement, praise, reassurance, diversion or acknowledgment

The active process of making meaning out of another person’s spoken message

Lehi’s Favourite Movie

The best group in this section of Group Dynamics

Most common tendency and response to help with the speaker’s problem

This is the process in which sound waves enter the eardrum causing vibrations that are transmitted to the brain

Cam’s favourite TV Show

An emphatic approach used as a helping tool that requires reflection of thoughts and feelings of the problem-holder

This term is used to describe a situation in which the listener appears to be paying attention when in reality they are not

Omar’s favourite artist or band