definition Logic Measures Mark Up Microfinance
100
A measure of anything that is important to an individual or business and differs depending on the position and frequency of review
KPI
100
Formula of Retention rate
Ending Clients + new clients - drop-out/
Beg. Clients + new clients
100
Amount of loan that can be availed for Mauswagon 1 clients.
3,000 - 150,000
100
Be patient, polite & friendly
Give at least one on communication tips.
100
Reflects the proportion of the loan portfolio with 1 day missed payment to the total loan outstanding
PAR
200
What is maximum average PAR% quality and what is the acceptable level?
5% & 0%
200
What is the complete name of your facilitator today?
REYMOND MIRAL
JOPHERT SON GARCIA
PEBBLES JUMAWAN
200
What is savings or CBU
One of the major services provide by RAFI Microfinance to its clients
200
Supplemental product that can be availed once already a member
HoPE
200
Maximum amount offered for Philhealth Loan
1,200
300
These are the repackaged and enhanced version of our
existing Production Loan Products that will cater to the following
needs of our clients.
Mauswagon 1 & 2
300
Grameen Methodology
One of this methodology is the character of Group to pay their member who misses the weekly payments.
300
Maximum loan amount offered to clients for educational loan
10,000
300
Steps in conducting customer approach (in order)
Communication
Greetings
Approaching
Initiating
Listening
Handling Objection
Closing
300
What is customer approach
depende sa answer
400
It is the number of active clients the trust staff handled.
Caseload
400
What is SMART Approach?
Specific
Measurable
Attainable
Realistic
Time-bounded
400
Why it is Flexible
1. CATERS TO BOTH WOMEN AND MEN ENTREPRENEURS
2. Flexible place of releases
3. Pay & Go option
400
What are the requirement of Hospitalization:
Medical Certificate
Statement of Account/Billing Statement
400
Para nimu, unsay kalainan sa tawong GIRING ug sa tawong BUANG?
bonus (depende sa answer)

Ang mga tawong giring mao na ang mga tawong buang, unya ang mga tawong buang mao na ang mga padulong magiring..hahahha!
500
What is NGO ACT 10693?
“AN ACT STRENGTHENING NON-GOVERNMENT
ORGANIZATIONS (NGOs) ENGAGED IN
MICROFINANCE OPERATIONS FOR THE POOR or the MICROFINANCE NGOs ACT”
500
Why measure poverty?
1. measures poverty outreach
2. assess the interventions
3. track poverty levels over time
500
What are the key features of Mauswagon 1 & 2?
Better
Flexible
Family - oriented
500
Type of Loan Disbursement
Cash Release
Release of Proceeds via Pawnshop or REMCO
Check Release
500
Kami nga sinaligan sa RAFI Micro-Finance andam sa pagtabang sa katilingban, labi nakadtong kabos nga nanginahanglan og panginabuhi-an o mapalambo ang ilang panginabuhi-an. Nagatuo kami nga sa pagtuman sa among katungdanan makab-ot ang tinguha sa among mga kliyente.
Recite the Panumpa of staff






KPI and Customer Approach

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