| General Information | Website | Processes and Procedures | Soft Skills | I'm ready for anything |
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52 years.
How long has the Ministry been un business?
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Real Help
Under what initial tab do we find the path to prayers?
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Prayer Request Line
If a caller is seeking prayer who do they call?
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Effective Communication
The ability to effectively pass information to a believer in a clear and concise manner and using the adequate language is called:
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Email, Phone number and Address.
Name the 3 pieces of data that need to be collected in a call.
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Finances, Relationships, Healing, Prayer, Faith, Life & Work, and Spiritual Growth.
Kenneth Copeland teachings fall within what categories?
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Support
Under what category can we find the available careers?
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Thank you for calling Kenneth Copeland Ministries, my name is...
What is the correct intro to a call?
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The ability to understand and share the feelings of another person, to place yourself in their shoes.
Explain empathy in your own words.
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Transfer to customer service.
A believer calls to get information on a church location, what do you do?
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5000
The ministry has at least how many churches globally?
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Believers Academy
An online learning center with video courses tailor-made for today’s busy lifestyle. Learn what you want, when you want and take your faith to the next level.
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Prayer Line request representative
What is the name of your position?
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Genuine and Empathetic.
When reading our prayers we should sound G.... and E.....
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This information is requested so we can share with you information on future events that we would like you to be aware of.
What is the disclaimer used when a believer is reluctant to provide his personal Data.
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24/7
What schedule will our operation be open?
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$ 16.99
What is the price of the "Blessed Beyond Measure" Devotional
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Believers.
What do we call our callers?
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Actively listening
The ability to not only hear but pay attention and understand the reason of the call, also involves paraphrasing of what the caller said.
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817 852 6000
What is the prayer line request phone number?
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There is no limit amount for a donation.
How much is the maximum donation a Believer can share.
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True
When you step on the bridge of partnership with KCM, you can expect:Spiritual rewards for the ministry work being done
A harvest on financial seed sown The ministry's anointing to operate in your own life. True or False? |
FALSE
We will only RECEIVE prayer request calls. TRUE or FALSE
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Soft skills.
All of the skills used to empower and improve. That help us have an easier and smoother interaction with our believers are called.
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False
Our main focus as prayer line request reps is to have our believers commit to providing a donation in the near future. True or false
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