Network above all | Quality over quantity | Take the stairs | Take it to the house | Gymnastics |
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Verizon Home Internet
What does the acronym VHI stand for?
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Rev
PAs PullThru VMP StepUp
A quality upgrade occurs when you upgrade a line and at least one of these components are added....
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What is a Step Up
Moving a plan and the price of it up to the next tier is known as?
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Fios
What service does Verizon offer for your home?
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BioMetrics
What does the store use as a measuring stick with how well they are doing compared to the rest of the country?
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What is VHI
What product does Verizon Wireless offer for unlimited home use of internet?
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120%
How much in accessory dollars do you want to average above?
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False
Upgrading multiple plans on the same account up to the next tier will count as individual step ups....
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Put in a referral for Fios
If a address does not qualify for LTE home, what should you do?
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It’s no longer counted in
Where does Fios count on the BioMetrics board?
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Address
What should you be checking on every account you access?
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55%
How much in VMP% do you want to at or above?
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$40
How much does a premium upgrade count towards sales dollars in your commission?
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$200
How much does a triple play count in your commission sales bucket?
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8/10
How many metrics on the BioMetrics do we want green as our standard for our stores?
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Up to 20 devices, speed will vary
How many devices can be paired to the router?
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At least 3
For the best quality and to make sure you are balancing your contribution score, how many metrics do you want to touch on any given upgrade?
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Premium
It is always better to lead with these type of plans then move down if needed...
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Call or text Alex the info so he can close it down
Alex Travis Fios Rep 301 275 3276
After submitting an referral for Fios, what should you do next?
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RIS
Asking the customer “did I provide you with a 5 star experience today?”, would fall under which metric on Bio?
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$25
How much is the service with the current promotion and Autopay attached to the account?
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$225
A quality upgrade on a premium plan with pull thru iPad, $300 in accessory rev, and add a line esim on play more would net you how much in sales dollars?
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$100
Two upgrades on Get More Unlimited and one on Start Unlimited pays you how much in to your commission bucket?
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Discounts and one app to check both accounts
What other benefits do the customer receive for having Fios and Wireless?
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PAs and Upgrades
Which metrics on Bio do we share as a team between both stores?
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