Product # | Definitions | People | Systems | DDF |
---|---|---|---|---|
What is product 10?
Autopay II
|
What is ADP?
Automatic Data Processing
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Who is Jeff Laufenberg?
Sr. Dir Collections, Field Supp SS AR Selection
|
What is eACCESS/Clarify?
CRM tool used by Major Accounts to track internal case notes from our clients
|
What is an R03 - No Account/Unable to locate account?
Account structure is valid and passes editing process, but does not correspond to individual or is not an open account (this can also be because the account type is wrong)
|
What is product 8I?
Workforcenow Comp Service
|
What is COBRA?
Consolidated Omnibus Budget Reconciliation Act
|
Who is John Panno?
VP Order to Cash Ops, Field Supp SS OTC Operations
|
What is Oracle?
Enables the entry of Sales Orders, interfaces with Autopay, RUN, TLM Web, billing programs, and produces billing, invoicing, and AR
|
What is an R08 - Payment Stopped?
Receiver of a recurring debit transaction has stopped payment on a specific ACH debit
|
What is product 8G?
ADP HR/Benefits Solution
|
What is FSA?
Flexible Spending Accounts
|
Who is Janet Irvine?
Regional Controller III, A/R Collections-MA
|
What is the Collector's Work Queue?
Home of all work activities for a collector
|
What is df24?
This screen in TOPS will show you all items that have been collected
|
What is product 66?
ADP's 401K Service
|
What is a PE code?
A 3 character identifier of an organization
|
Who is Angela Channel?
Director-Payment Operations, ACE Cash Posting
|
What is Rightfax?
A network faxsoftware application that runs on a Windows platform, allows you to send and receive faxes to your desktop PC
|
What is Shift+F4?
This function will give you a description of the exception
|
What is product 8F?
Workforcenow Comp Benefit
|
What is COS?
Comprehensive Outsourcing Service
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Who is Alan Sheiness?
Corporate Controller, Executive Finance
|
What is ESOM?
A system that allows you to enter new sales orders, make changes to existing PE code, and access to product entity code level data
|
What is B005?
Bank Information Screen in TOPS
|