| Clinical visits part 1 | Clinical visits part 2 | True or false | In the office | Best practices |
|---|---|---|---|---|
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Self-monitor using the signs on the door
When arriving at the office, what is the first thing you should do before entering the building?
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Greet them and request that they use the hand sanitizer
What is the first thing staff should do when a visitor enters the office?
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False. Everyone must use their own headset
True or false: Your colleague forgot their headset today. It is acceptable to lend them your headset if you have disinfected it beforehand.
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Clean and disinfect the dirty surfaces asap and come on, try to be more careful.
What should you do if you spill a drink at your desk?
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Clean your work station and any shared items using disinfectant spray or disinfectant wipes.
Sign out.
What should you do at the end of your shift?
|
|
Yes, because you are entering through a public entrance (especially when there is any risk that you may encounter others and cannot maintain physical distance)
Should you always don a mask when entering the office?
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True. Clinicians must clean the meeting room when their client/visitor leaves.
True or false: You are required to disinfect the high touch surfaces in the meeting room when your meeting is over.
|
False. They can decline giving contact information (not the active screening).
True or false: If a client denies giving their contact information, you cannot proceed with the visit.
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False. Masks are only required in office spaces where physical distancing cannot be maintained.
True or false: In the office, you are required to wear a mask while sitting at your desk at all times.
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Wipe the parcel/s with a disinfectant wipe.
Disinfect all surfaces that may have been contaminated. Wash hands.
What is the procedure for receiving a delivery?
|
|
Cancel the visit and call at a later time to reschedule
During an in home clinical visit, what should you do if the client answers yes to any of the screening questions?
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Masking will not be enforced
During an in home clinical visit, what should you do if a client declines a mask or tells you they are exempt?
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False. Hand washing before and after is the most effective practice.
True or false: You must disinfect the microwave handle before and after use.
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Before Sept 8- sign in by emailing central admin
After Sept 8- sign in by using SharePoint
Who do you notify to indicate that you are present at the office?
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True. As long as you can maintain physical distancing.
True or false: You and a colleague can have a coffee break together in the lunchroom.
|
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False. You should only arrive 30 minutes prior to your appointment and leave immediately after unless you have made arrangements with your manager.
True or false: On Tuesday, you have an in office clinical visit scheduled for noon. It is acceptable to arrive at 11:00am and leave at 3:00pm that day.
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Site admin will email central admin to notify the client has left.
Clinician is responsible for escorting the client to exit and notify site admin.
Who is responsible for signing the client out of the office?
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False. Masking is not enforced.
True or false: All children older than 10 years old are required to wear a mask.
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Door knobs, light switches, toilet handles, countertops, facets, etc
What are some examples of high touch surfaces?
|
False. We recommend staff bring home their dirty dishes.
True or false: You can wash your lunch dishes at a site.
|
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Don a mask, cancel the visit, leave immediately and follow the communication checklist
What do you do if you do not feel well during your clinical visit at the office?
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Inform them of the reasoning for screening and if they continue to decline, end the visit
During an outdoor clinical visit, what should you do if a client declines the active screening?
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True. If after many attempts to educate the client/visitors, they cannot adhere to IPAC practices, you may end the visit.
True or false: If physical distancing cannot be maintained during a visit and you are feeling uncomfortable, the visit should end.
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True. They can use the waiting room but must be monitored to ensure capacity is not breached.
True or false: Unexpected visitors are allowed to use the waiting room.
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Remind them that no children or people requiring support should be left unattended.
What should you do if a client requests that a child wait in the waiting room during their appointment?
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