| Common Tools | Code Me | Smartlinks | D35 | Complete me |
|---|---|---|---|---|
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What is CCC
stores all outbound communications that have been sent to the customer
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What is Open
Status you place an order in WFM when working the order
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What is track my order
Sent to customer to follow their order status
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What is $100 security deposit per line
If a customer has 2 or more suspends in the last 60 days we need this for reactivation
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What is The party is here on the West Side
This is how we do it
It's Friday night And I feel alright |
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What is ITTS
acts as a communication tool between frontline teams and the shipping warehouse
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What is wait/oos
Status you place an order in when ISPU OOS
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What is smart family
Sent to customer when they mention having children they need to monitor
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What is iVision
System used to input the deposit information
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What is To the extreme I rock a mic like a vandal
Light up a stage and wax a chump like a candle
Will it ever stop?
Yo, I don't know Turn off the lights and I'll glow |
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What is Order Tracker
is a database of information on shipments
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What is wait/ccd
Status you place an order in when offline and customer's payment declined
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What is device settings international/ dialing instructions/ trip planner
Sent to customer when they mention traveling abroad
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What is $25
The customer has a charge for this month per line on their next bill for the reactivation fee
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What is Whatever you do, don't put the blame on you
Blame it on the rain, yeah, yeah
Blame it on the rain that was falling, falling
Blame it on the stars that didn't shine that night |
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What is Compose Email
Send customers updates about their order
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What is cancel
Status you place a test order in
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What is retail appointments
Sent to customer to schedule time in the store
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What is e911 compliant
The phone must be this for reactivation
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What is Every other word
Is "uh-huh" yeah "okay" Could it be that you Are at the crib with another lady
Any other day
I would call and you would say Baby how's your day But today, it ain't the same |
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What is a view order/One Front End
Provides vital order information and also has link to open the order in multiple systems
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What is Open
No orders should be in your name in this status at EOD
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What is add/edit/remove autopay
Sent to customer when they no longer want their bill taken out of their cc monthly
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What is 50 days
Customer has this many days to reactivate after d35 disconnect
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What is I came to win, battle me, that's a sin
Pack it up, pack it in, let me begin
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