| New Streamers | Customers | Workstream Terminology | Product | Random | 
|---|---|---|---|---|
| 
						
					 
					  Who is Cindy Franklin-Staley! :)  
					
					 This New Streamer has 3 dashing boys who may or may not be trying to grow beards. Who is she?  
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					  What is 120-150%! :) 					 
					
					 The restaurant industry is known to be notorious for turnover. What is the turnover rate / year (X%)? 
					 | 
				
				
						
					 
					  1. hiring and 2. onboarding					 
					
					 In the hopes of becoming a multiproduct company, what are the 2 products we currently offer customers? 
					 | 
				
				
						
					 
					  What is SMS					 
					
					 What is the way Workstream communicates with prospective job applicants? 
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					  This streamer runs a food blog and it's not in the US. 					 
					
					 Who is Joyce Chu? And can we get a link to that blog? 
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| 
						
					 
					  Who is Brittany La! :) 					 
					
					 If Workstream for some reason doesn't work out, this Streamer can has some serious Instagram Cake influencer potential. Who is she?  
					 | 
				
				
						
					 
					  Any of the three: SEO,  Direct Mail, Paid Search, Paid Social, Association, Events, Industry Pubs, Content Marketing, Newsletters!					 
					
					 Out "outbound sales motion"helps find new customers.  What are three marketing channels that we use to reach new customers? 
					 | 
				
				
						
					 
					  Reaching "$36" = $36m in annual recurring revenue, our overarching 2022 Workstream goal 
					
					 What does the number "36" signify at Workstream and why might you hear many sales folks use it?  
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					  Who is Lei Xu 					 
					
					 Who is our Chief Product Officer?  
					 | 
				
				
						
					 
					  This streamer may have been an artist or actress in a past life :)					 
					
					  Who is Laurene Roa? 
					 | 
						
| 
						
					 
					  Who is Dallin Hernandez and where is Idaho! :)  
					PSA - don't mention waterfalls around Bannon 
					 While not a Californian, this Streamer met his wife from his home state where another Streamer had a triggering nature accident. Who is he and where is he from?  
					 | 
				
				
						
					 
					  What is a Franchise Owner! :) 					 
					
					 What role in a QSR is usually the main decision-maker for purchasing Workstream? 
					 | 
				
				
						
					 
					  Who is the  
					Setter = Account Development Rep (ADR) Hitter = Account Executive (AE) ADR helps get customers; AEs close 
					 In Sales, who is the "setter" and who is the "hitter" and how do they work together? 
					 | 
				
				
						
					 
					  Net Promoter Score = how likely customers are to recommend you on a scale of 1 to 10. 					 
					
					 What is an NPS score and what does it measure? 
					 | 
				
				
						
					 
					  What are the 5 major hubs at Workstream?					 
					
					 What are the 5 major hubs at Workstream? 
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| 
						
					 
					  Who is RJ Mendoza! :) 					 
					
					 Getting married? Need a new LinkedIn photo? Don't have a boo and need some new Bumble photos? All of the above? This Streamer has a side hustle as a photographer and if you visit him he likely will help :) 
					*photos may or may not be taken with Apple products  | 
				
				
						
					 
					  What is 60%! :) 					 
					
					 What % of the US workforce is considered "deskless workers"? 
					 | 
				
				
						
					 
					  MRR = Monthly Recurring Revenue 
					ARR = Annual Recurring Revenue Used to measure sales performance = strongest indicator of growth and usefulness of product to customers 
					 What is MRR / ARR and how is it used at Workstream? 
					 | 
				
				
						
					 
					  What is a  
					1. Text to Apply Number 2. QR Code 
					 What two features are included in the posters we provide customers that they often hang around their restaurants? 
					 | 
				
				
						
					 
					  Netflix recs were shared on Day 1. Who shared them, what's the show, and, for bonus points, what's the general plot? :) 					 
					
					 Who is Haley Davis and what is Grace and Frankie  
					 | 
						
| 
						
					 
					  Who is Rebecca /  21 cats :  2 dogs					 
					
					 This new Streamer does NOT play games when it comes to pets. Out of 23, how many are cats?  
					 | 
				
				
						
					 
					  QSR / 3-30 / High turnover = constant demand for hiring 
					
					 What is the ideal customer profile?  
					(industry, # locations, nature of hiring)  | 
				
				
						
					 
					  What is NRR and how is it calculated? (hint: Sam CS) 
					NRR = Net Revenue Retention Starting recurring revenue + upsell + downsell - churn / Starting recurring revenue Top companies have 120-140+ NRR (Zoom, Slack, Twillio) 
					 What is NRR and how is it calculated? (hint: Sam CS) 
					 | 
				
				
						
					 
					  Product-Market-Model-Channel Fit  
					1. Right Product 2. Right Market 3. Right Biz Model 4. Right Channel 
					 What are the "4-Fits" for a $100M+ Product  
					(Hint: Product deck)  | 
				
				
						
					 
					  Utah Hires 
					Haley Davis (Outbound ADR, Lehi) Drayton Ramos (Inbound ADR, Lehi) Dallin Hernandez (AE SMB, Lehi) Andrea Jensen (ADR Manager, UT) Cindy Franklin-Staley (Project Manager, Lehi) SF Hire Brittany La (Marketing, SF) Joyce Chu (Sr. Product Designer, SF) PH Hires Ryan Mendoza (Head of CS, PH) Rebecca Sarah Basto (CS, PH) Laurene Gale Roa (CS, PH) 
					 Close your eyes: Name 5 New Streamers not in your hub :) 
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