| Interview Refresher | Tools, Systems Refresher |
|---|---|
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Who is the one person required to be present for an interview?
PI
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What are some of the tools, systems and resources you should use when conducting an interview?
AZTECS, HEAplus, CNAP, ONbase, the Documentation Template, Gmail and CISCO, Job Aids, HEA E-book, and the AZTECS Data entry guide.
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Does an interview need to be completed before eligibility? (yes/no)
YES
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A client states he is paid bi-weekly…what is a clarifying question you can ask as a follow up?
"Are you paid every other week? or for example the 1st and 15th of the month"
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If an application includes both CA and NA, can you complete the interview at the same time?
YES
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Should you document as you go? Or wait until the end.
AS YOU GO
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Where can an interview take place?
IN THE OFFICE OR OVER THE PHONE
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Do I have to use Standard Work to complete an interview?
YES
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When a client submits a renewal application, do I have to complete an interview?
YES
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Questions for understanding:
During your interview you ask the client "Do you still work at McDonald's?" Is this a leading question? (Y/N) During your interview, you ask the client "How often are you paid?" Is this a leading question? (Y/N)
Question 1: YES
Question 2: No |
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