| Honest and sincere in communications | Be fair and ethical | Protect the confidentiality of our work environment |
|---|---|---|
|
What is consistently spreads rumors?
Hey, did you hear that...
|
What is does not give people a second chance once a mistake has been made?
One and done, that's it
|
What is asks permission to share or discuss
confidential information?
May I share this information with...
|
|
What is demonstrates trustworthiness by being
reliable, dependable and consistent?
No worries, we can count on it
|
What is identifies special needs and works to meet those needs?
We can adjust our process to meet your needs..
|
What is ensures the environment is secure in which confidential information is discussed
Ensures door is closed during meetings
|
|
What is appropriately expresses truth and
honesty, even if the news to the receiver is not positive?
i know this isn't what you want to hear
|
What is initiates learning about different cultures and customs?
Tell me how you celebrate? How can I support?
|
What is shares patient information with
family or friends?
Mom, did you know your friend is in the hospital on my floor? She is fighting for her life because...
|
|
What is cultivates and encourages
vulnerability in others by creating a safe space?
Shares honestly, listens non-judgmentally
|
What is carefully considers impacts of actions
and includes others in the decision making process when impact is significant?
Yes, it's great for this role, but may be detrimental in the long run for
|
What is calls attention to inappropriate conversations that include gossip or confidential breaches in the moment?
We're in the cafe and your discussion about this patient can be overheard by others.
|
|
What is effectively calls attention to
behaviors that do not support transparent discussion?
I noticed this is not an accurate representation of what we discussed
|
What is cuts corners on processes, trying to
work around existing steps?
We/re too busy to go to those lengths, something has to give and it's this process
|
What is encourages apologizing without fear of
retribution to promote team cohesiveness when there has been a breach of trust?
I accept your apology about sharing what I shared with you. We can get past this. Thank you for acknowledging your mistake.
|
Support Us on Ko-fi