Definitions Ethical and Cultural Actions taken by employees and employers Other
100
Trade Union
What is an organisation with working people with the objective of improving pay and working conditions of its members and providing them with support and legal services?
100
Doctors and nurses striking
What is an example of a trade union activity that could be unethical?
100
A form of industrial action where workers work as slowly as possible as demanded by their contract of employment.
What are Go Slows?
100
This is more effective because it will have more influence over employers during industrial disputes.
Why could collective bargaining be more effective than individual bargaining?
200
Collective bargaining is the negotiations between employee's representatives and their employers and their representatives; while individual bargaining is when each worker discusses separately with their employer issues
What is the difference between collective bargaining and individual bargaining?
200
There are often cultural reasons for the differences in the ways in which employees and employers relate to each other and how they attempt to resolve disputes.
How could culture lead to conflict between employees and employers?
200
Strike action.
What is the most extreme form of industrial action?
200
They will support and drive a project forward and will explain the benefits of change to the team.
How does a project champion contribute to chnage in a business?
300
Single-union agreement
An employer recognizes just one union for purposes of collective bargaining
300
Recently, legal controls have been governing actions that can be taken over industrial relation matters.
What is a way for ensuring that unethical decisions are not being made by employees and employers?
300
Negotiations.
What measure of action can be taken by both trade unions and employers in order to encourage the other to accept their demands?
300
Understand what change means.
What is the first step for implementing change within an organization?
400
Project groups are responsible for introducing the change that may well lead to an appropriate action plan.
State the purpose of project groups
400
To ensure that they are not breaking laws in certain countries, such as Saudi Arabia where unions and strikes are not permitted.
Why is it essential for managers to be aware of cultural differences when wanting to have good employee and employer relations?
400
Lock-outs- Employees fear not having pay while on strike which will lead to union leaders agreeing to reasonable settlements.
What dispute settling method has the quickest impact on employees? Explain.
400
Conciliation- the conciliator will listen to both sides of the argument and will try to find a common group. The solution does not have to be taken but can be considered or used as a basis for an eventual compromise.
Arbitration- resolving an industrial dispute by having a third party find a bringing compromise between both the employers and employees.
Briefly explain the difference between arbitration.
500
Conciliation
What is the term used to describe the use of a third party in industrial disputes to encourage both employer and union to discuss an acceptable compromise solution?
500
.Example:
Saudi Arabia and Germany.
Saudi Arabia- Trade unions are illegal and workers are not allowed to go on strike.
Germany- The main method for setting pay and conditions in Germany is by collective bargaining between trade unions and employers.
Briefly discuss the cultural differences of two countries
500
The union system might provide additional, useful channel of communication among the workers and the plans of the employers could be discussed via the union organisation.
How does trade union recognition benefit the employers regarding communication?
500
- Need for staff retraining
- Purchase of new equipment
- Need for quicker product development
Explain how technological innovation can be a cause for change.






Industrial/Employee Relations

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