Using this tool, caseworkers guide the woman through an exploration of the risks the woman is experiencing in all aspects of her life, learn what the woman is most interested in addressing, and find out what supports/resources the woman is linked to or may need referrals to.

Where a worker would document a woman's identifying information, her shelter stays, overnights, referrals, etc.

To be fully completed with every woman upon her discharge

A multi-service agency providing health and social services to French-speaking clients.

A range of political movements, ideologies, and social movements that share a common goal: to define and advance political, economic, personal, and social rights for women

A collaborative process between a woman and service providers to construct a plan that is focused on increasing her safety and reducing her chances of experiencing further abuse

Under which section of the client workbook can you find the Danger Assessment?

A mom+2 has been unable to secure a shelter space after contacting all shelters in the area and she calls IH back for further assistance. What might be the next step a shelter worker would take?

Responds to the needs of individuals, 16 years of age or older, who experience a mental health crisis and do not require a hospital stay

Individuals are assumed to understand their own needs better than anyone else and therefore should have the power both to define and act upon them

Working with the woman to identify her primary concerns; discover and list threats to safety, protective actions taken and resources available that can be utilized to decrease exposure to danger

Completed daily at 2:00am in order to verify occupancy and start a new day on WISH

You've just completed a house check and you found a mysterious bug in the women's quiet room. Where should you document your finding?

Provides street and peer outreach services, cultural supports, wellness and community resource referrals, and housing resources to the chronically and episodically homeless urban Aboriginal population in Hamilton

A way of supporting individuals while recognizing that their individual experiences are shaped by social, economic, cultural and systemic factors

Focuses on the steps that women can take in advance to be better prepared in case they have to leave a violent situation very quickly

Use this tab to track your stats

A worker on the 4-12 shift has just called in sick. Who should you email?

Offers settlement and support services including English language learning, employment search workshops, navigating immigration, and integrating into a new community

A way of thinking and operating that sees the service users as equal partners in planning, developing and evaluating to ensure sure their needs are being met

A Comprehensive Safety Assessment, Emergency Escape Plan, Fast Form, and Personalized Risk Management Plan

How can you view the daily logs as a whole document, rather than by each individual entry?

Each resident should be made aware of and encouraged to completed this prior to their discharge

Provides eviction prevention supports and services to individual adult women, couples and families who are at imminent risk of homelessness

This type of service emphasizes the importance of understanding a person's experiences, avoiding revictimazation and placing priority on a survivors’ safety, choice and control