In It To Win It 1 Jeopardy Template

A	B	C	D	E
100 What is All-Point ATM In network ATM for Green Dot	100 What is a security code This must be provided from anyone calling from corporate office	100 What is "thank you for calling Check Into Cash where we offer the lowest rates, my name is _____. May I interest you in a title pawn?" Correct prompt when answering the phone	100 What is 1) check mobile banking to see if check was deposited & 2) escalate to DM after verifying A check comes in already endorsed, what do you do? There are 2 parts to this answer	100 What is 14.99% Interest rate for a pawn in the amount of $1100
200 What is 10.99% Interest rate for pawn of $3,000	200 What is a trial balance This must be done throughout the day, anytime an employee leaves their desk, or after any large transaction	200 What is 2 rings Number of rings before we should answer the phone	200 What is Ekata This program is used to help us verify customers identify and legitimacy of information provided	200 What is $300 ATM withdrawal amount for Green Dot card (individual transactions)
300 What is Overall Performance Indicators OPI Definition	300 What is a buyout This is when we take over an account from another title pawn company in the industry	300 What is 3% Fee for a computerized payroll check in the amount of $2501	300 What is a family member (also accept: parent, sibling, grandparent) These are strong references when asking a check cashing customer	300 What is knowledge base in ServiceStar Where can we find training material and forms that is most up-to-date
400 What is my 5 questions (lets name them) Must go through these when cashing a check - every time	400 What is EIN or employer identification number This is what business are provided as their identification number	400 What is retail underwriting portal What does RUP stand for	400 What is affidavit of correction Form to be completed when a title needs to be corrected	400 What is by their phone number How do we pull up a customers account in Vergent
500 What is FinCEN Safeguard the financial system from illicit use and combat money laundering and promote national security	500 What is 80% OPI goal	500 What is $125 Current referral promo payout	500 What is unfair, deceptive, or abusive acts or practices What does UDAPP stand for	500 What is revenue kept divided by revenue made How is your OPI calculated

In It To Win It

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