What Post Expectation(s) Am I? | What Page Am I On? | Who Am I? | Call me, Call you, Call TREE | You Down With S.O.P? Yea you know me! |
---|---|---|---|---|
Stay ON and IN your post parameters.
ON & IN
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MOD Availability & Contact Information
MOD Contact Information
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Policy Overview
The purpose of the Crisis Management Plan is to establish policies, procedures, and
guidelines for responding to a crisis that could threaten the health, safety, and participation of staff and clients at any Home At Last site. |
Lanisha Stuart (CMP&P Pg 8)
Compliance Manager
|
Four
How many pages make up the S.O.P?
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REINFORCE Safety & Shelter Rules
REINFORCE rules fairly & equitably to all residents.
Reinforce squared.
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HALCDC Site Directory
HAL Callout Line
888-331-0555 |
What Not To Say
• “We all go through tough times like these. You’ll be fine.”
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Alejandra Ordonez (CMP&P Pg 8)
Human Resources
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Reheating procedures
What do supervisors spot-check?
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Keep the hallways/aisles/doorways clear.
NO LOITERING
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Redirection Infraction List L1, L2, L3
Radio's, MP3, iPods
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Techniques That May Help De-escalate a Crisis
• Avoid overreacting
• Express support and concern |
Elyse Steward (CMP&P Pg 8)
Housing Director
|
May 2020
The policy was put in place in what month &what year?
|
NO sleeping
NO eating NO profanity
Destiny's Child
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Page 7
Task To Be Completed
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What Not To Do
• Don’t try to handle the situation alone
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Kimberly Sadler and/or Jessica Stuart (CMP&P Pg 8
Senior Leadership
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Training
Provided by site supervisors upon onboarding.
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Use walkie-talkies
If available
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Page 7
System for Communicating
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Confidentiality
Under federal law (HIPAA - Health Insurance Portability and Accountability Act) that permit
providers to release information without the consent of the client. |
Mirna Beltran (CMP&P Pg 8)
Clinical Director
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Where?
Each Interim Housing facility
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