What is one benefit of grievance mediation in comparison to arbitration?

A. Dissatisfaction with the process
B. Time saving
C. Decreased ability to resolve grievances
D. Wasted money

Any activity between management and unions or employees concerning the negotiation or implementation of a collective bargaining agreement is:

A. HR management
B. Collusion
C. Workforce management
D. Labor relations

Rules governing public employer preelection activities during an organizational campaign generally mirror private-sector restrictions

Who founded the “AFL?”

A. Andrew Carnegie,
B. Eugene Debs
C. Samuel Gompers
D. William Wallace

Any legitimate action taken by employees to further their common but not individual interests, such as wages, hours, and working conditions is a(n):

A. Unfair labor practice,
B. Concerted activity
C. Union animus
D. Animated activity

The submission to arbitration for the interpretation or application of current contract terms is known as _________________ arbitration

A. Management
B. Outcome
C. Rights
D. Interest

What is one reason to join a union?

A. Worse working conditions,
B They're cool
C. Need to stand out in a crowd
D. Job security

In the public-sector grievance arbitration has proved to be a more useful means of contract enforcement than strikes

How many principles are in the ILO constitution?

A. 8
B. 9
C. 4
D. 10

The fact that employees with greater seniority, whose jobs have been phased out, have the right to displace workers with less seniority, if they are at least “as qualified” is known as:

A. Pushing
B. Bumping
C. Leveraging
D. Phasing

What is one consideration when determining whether or not to arbitrate a grievance?

A. Who is wrong,
B. How unimportant it is
C. Whether you get along with management
D. The effect of losing

A movement initiated by dissatisfied employees or a union organizer to submit a representation petition to the NLRB and win a representation election is a(n):

A. Collective bargaining agreement,
B. Organizing drive
C. NLRB requirement
D. Union petition

The single most important health care issue what portion of the total cost the employer will pay and what portion the employees will pay

What organizational structure type does the ILO operate under?

A. Bipartisan,
B. Synchronized
C. Tripartite
D. Unilateral

The process of a company posting notices of new job positions to give permanent employees the opportunity to apply detailed in the labor agreement to minimize grievances is:

A. Job queueing
B. Job layering
C. Job bumping
D. Job bidding

An entity that operates in more than one nation for a significant portion of its business is a:

A. Financial market
B. Foreign direct investment
C. Domestic enterprise
D. Multinational enterprise

The process of removing a union as the certified representative of employees within a bargaining unit is:

A. Re-certification,
B. Certification
C. Runoff
D. Decertification

In many workplaces, management’s goal is simply to keep the union out

"FDI" stands for:

A. File Document Interest,
B. Foreign Deal Interactive
C. Freight Document Imperative
D. Foreign Direct Investment

The expansion of international trade in goods and services is:

A. Localization
B. Globalization
C. Treaty
D. International Relations

Which group created as a parallel organization to the League of Nations with a mission to keep the peace within societies threatened by class divisions between capital and labor?

A. ILO
B. NLRB
C. NLRA
D. EEO

“ESOP” stands for:

A. Employer staffed operation process,
B. Employer social occupational program
C. Employee stock ownership plan
D. Employee standard operation plan

Until 1932, injunctions were primarily used by employers to end boycotts or strikes

Which function of trade unions fights battles for the rights and interests of all workers to increase workers’ status and power in the economic and political systems?

A. Social
B. Market
C. Global
D. Class

The largest single cost factor on employer’s income statement is:

A. Wage & benefits
B. Equipment
C. Recruitment
D. Teamwork