Lets get "stuffed" | Dirty jobs, but someone's gotta do it! | Keep it clean | We got your back | RepEat Service |
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What is a salmon BLT?
Lettuce, Tomato, Lemon Pepper Mayo, Ancho glaze, Texas Toast, Salmon
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What is your sidework?
You should check this at the beginning of your shift so you know what to do throughout.
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What is not cleaning up the 60s?
Loose your 50% off food discount.
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What are lunch closers?
We detail and stock to gos and both drink stations, clean all floors and tables, and roll all silverware before we leave.
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What is five speed criticals?
Greet and get the beverage order, Deliver first drinks and take the entree order, check back on the entree order, drop off the dessert menus and prepare the check, process the payment.
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What is a tuscan salad?
Tuscan beans, Balsamic Vinaigrette, Olive Oil, Balsamic Glaze, Basil Cruda, Spring Mix.
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What is rolling silverware?
Think of me when you have nothing going on...not just when you're cut.
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What is washing your hands?
This is the first thing you do when you get to work and after everytime you bus a table because we don't want to get anyone else sick.
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What is greeting a table for another server if you notice they have been waiting too long?
Greet the table first, find out who has the table and tell a manager.
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What is the 3 Must-haves of Repeat Service?
Personality, Timeliness,
Hospitality |
What is fish tacos?
Chipotle Mayo, Buttlermilk Sour Cream, Sweet Chipotle Dressing, Napa Cabbage, Pico de gallo, Tilapia, Flour tortilla
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What is AM opening sidework?
Water pitchers full and at side stations, trays at bar and cocktail and main drink, Section Clean and ready, house salads prepped, cookies bagged, patio setup, ledges dusted.
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What is what you shouldn't drop at side stations? It should go straight back to dish, or in the garbage.
Dirty plates, receipts, dirty glasses, carrot wrappers, aluminum foil, portion bags
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What is pivot points?
Extra credit: Why are knowing pivot points important to teamwork?
Clockwise to the left from the kitchen, seat 1, seat 2, seat 3, seat 4.
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What is the nooner?
11-2, timer at the table, ask guest if they are on a time restraint, ask if they would like to be timed, explain that the arrival of the first course is when the timer is stopped ( not including soup/house salad), dessert menu is delivered with the check
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What is Southwest chicken wrap?
Chicken, bacon, pecans, tomatoes, red pepper, ranch dressing, pepperjack, iceberg lettuce, tortilla strips, cheese sauce
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What is manicuring and maintaining your table throughout shift?
Wipe food debris from in front of a guest. Clean floors and tables, tight rollups, full sugars before table is sat again.
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What is preventing fruit flies?
Burning ice at the end of the night, pouring burning hot water down all drains, cleaning & sanitizing sticky messes, throwing dirty wet towels in laundry hamper, not stacking trash cans
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What is helping the hosts when they are seating a guest?
Answer the phone, open the door for guests, greet a guest waiting at the door.
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What is improper coursing?
A guest sits down and orders Nachos, soups, salads all at the same time. Nachos come out, then the soups come out just as they take their first bite of Nachos. The guests look very irritated.
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What is lemon chicken?
Chicken, kale, chard, spinach, balsamic glaze, basil oil, diced tomatoes, parsley, oregano, rosemary, thyme, tuscan beans, artichokes
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What is what you do while waiting for your drinks to be made?
Clean bar dishes, run someone else's drinks, wipe up soda stations, make sure you have a clean tray.
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What is gum chewing
Bad habit of Geno, Mary, Felice, Jen
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What is the buddy system?
Refilling drinks and prebussing tables next to your section, or picking up trash off of the floor outside of your section.
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What is a proper greet?
Put coasters down, welcome the guest, tell guests about specials, offer a black cherry mojito, sell a spinach dip, share your name just as you leave the table.
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