All about TSCC | Who's Who in the TSCC | It's Henrietta! | Things that Happened in 2020 |
---|---|---|---|
When is 2015
In this year, a group of nurses was formed to do follow-up calls with patients after discharge.
|
Who is Janice
She was a Kulik before becoming a Duker
|
What is black licorice or gum drops
A treat she keeps in her desk drawer.
|
What is Reichert 5016?
Suite the TSCC moved into.
|
What is PCM (Patient Call Manager)
This was the first software used to document calls.
|
Who is Lisa
A team member that is now retired but was a NICU RN.
|
What are wallets
Products she makes for the craft fair.
|
What is Epic?
EMR platform Trinity switched to.
|
What is Vascular Surgery
This was the first specialty group TSCC worked with to do calls.
|
Who is Allison
Since she was a young pup, she has always been a champion in dog shows.
|
What is 60 years
Number of years she has been a nurse.
|
What is COVID-19?
Mysterious virus that infected the whole world.
|
What is St. Mary's Livonia and Mt Carmel in Columbus, Ohio
These were the two call centers we visited in the early days of the development of the TSCC.
|
Who is Laila
From a far away land in the Pacific and one of the original nurses hired in.
|
What is orthopedics
Specialty she started in when she joined St. Joe's.
|
What is November?
The month TSCC starting doing COVID Hotline calls.
|
What is 43,000
This is the number of calls the TSCC team completed in the first two years of existence for SJAA.
|
Who is Henrietta
The owner of Fabric Creations.
|
What is BPCI?
Program she helped launch for TSCC.
|
What is Dec. 16, 2020?
Date we gave our first vaccine here at SJAA.
|