All about TSCC Who's Who in the TSCC It's Henrietta! Things that Happened in 2020
100
When is 2015
In this year, a group of nurses was formed to do follow-up calls with patients after discharge.
100
Who is Janice
She was a Kulik before becoming a Duker
100
What is black licorice or gum drops
A treat she keeps in her desk drawer.
100
What is Reichert 5016?
Suite the TSCC moved into.
200
What is PCM (Patient Call Manager)
This was the first software used to document calls.
200
Who is Lisa
A team member that is now retired but was a NICU RN.
200
What are wallets
Products she makes for the craft fair.
200
What is Epic?
EMR platform Trinity switched to.
300
What is Vascular Surgery
This was the first specialty group TSCC worked with to do calls.
300
Who is Allison
Since she was a young pup, she has always been a champion in dog shows.
300
What is 60 years
Number of years she has been a nurse.
300
What is COVID-19?
Mysterious virus that infected the whole world.
400
What is St. Mary's Livonia and Mt Carmel in Columbus, Ohio
These were the two call centers we visited in the early days of the development of the TSCC.
400
Who is Laila
From a far away land in the Pacific and one of the original nurses hired in.
400
What is orthopedics
Specialty she started in when she joined St. Joe's.
400
What is November?
The month TSCC starting doing COVID Hotline calls.
500
What is 43,000
This is the number of calls the TSCC team completed in the first two years of existence for SJAA.
500
Who is Henrietta
The owner of Fabric Creations.
500
What is BPCI?
Program she helped launch for TSCC.
500
What is Dec. 16, 2020?
Date we gave our first vaccine here at SJAA.






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