Core Values | 5 fundamentals | DISC | 5 Cornerstones of Management Course | Gaico |
---|---|---|---|---|
We are committed to supporting optimum lifetime care to our patients that exceeded expectation of value and service.
Core #1
|
Srs
Recare 6 step Rock sand yes Same day conversion Schedule to goal Dailey 13 dots Apex
Schedule = ?
|
• Denial – Silence or very verbal, if silent will explode later
• Anger – Attacking, resistant, no control • Bargain – direct questions to regain control • Depression - Shut down, aggressive, moody, snip of anger Acceptance - want it done now, establish
D
|
– be the best (role) I can be
Growth and Leadership
|
Growth in leadership
What is g?
|
We will partner with our doctors and teams members to instill a strong office culture built on integrity and participative management.
Core #2
|
10 that financial
13 dots conversion/saying yes Adding metrics FL 2/velscope/arestin
Produce =?
|
• Denial – need to know its going to be ok
• Anger – stern, stiff, arms crossed, holding in feeling, they don’t know they are angry, crying • Bargain – how it will affect others, want to talk one on one, low key • Depression – Quiet, stand off, crying, hu
S
|
say what I mean, mean what I say
Accountability
|
Accountability
What is a?
|
We believe in providing doctors and Team members with continuing education to grow professionally as well as personally to achieve one's potential and share in the success of our company
Core #3
|
E claims
Collect DOS 10 step financial Firm financial 13 dots Ar timelines Insurance aging Private aging 1 click submit Collection call Sending statements
Collect =?
|
• Denial – research, trying to find answers, confused look, ask lots of questions
• Anger – internal frustration, shut down, start to process, more questions • Bargain – disapproving, Looks for Data to back up thoughts, confident, debate • Depression – ig
C
|
How can I inspire myself
Inspiration-
|
What is I?
|
Everyone will share in the responsibility of meeting our mission, core values and vision by incorporating HDC systems to continually grow our company
Core #4
|
OSHA/Hipaa
Corporate compliance Team meeting Ba/hyg synergy meeting
HDC System =?
|
Denial – emotional, vocal, demands attention, animated facial expression
• Anger – complaining, takes it personally, crying, becomes an attacker, blame others, tantrum • Bargain – Talking our way out of it, excuses, talk out loud, what is in it for them,
I
|
– notice when something isn’t working and try something else
Create or lead change
|
Create or lead change
What is c?
|
Heartland dental care
Company name?
|
3 voices
3 messages LCQAC BLT Stages of change Reviews -PESI
HDC communication-
|
Sorry
Blah!!!!!
|
everyone to agree the ROI is there
OverAll results
|
Overall results
What is o?
|