100
What is Group Administration?
This particular department handles enrollment of new groups and maintenance of existing groups
100
What is GWC?
The changes in membership and/or coverage that a group makes during open enrollment period.
100
What is 0 19 65?
Member level age bands
100
What is Benefit Package Identifier?
BPID
100
What is yes?
Do benefits needed to be selected for NB review
200
What is small group?
Cluster code begins with F
200
What is an Agent?
A licensed contractor that works with a group to help select benefits.
200
What are the 4 tiers of a large group?
1 person, 2 person, family, and comp
200
What is Benefit Selector?
System used to select benefits
200
What is MiSource?
Online documentation source for information, policies, procedures, and workflows.
300
What is Large ASC group?
Cluster code begins with D
300
What is Member Level?
Level of a contract that you can view member level information at.
300
What is Group CRM?
The source of truth for group information.
300
What is a FSA plan?
CDH product that does not require being enrolled in a health plan
300
What is the product handoff document?
The document that houses form numbers for benefit selection.
400
What is HSA, HRA, and FSA?
3 CDH accounts
400
What is premium billing?
A bill that is in a 30 day billing cycle.
400
What is Metavance?
System can we view membership, financial and billing information.
400
What is Menu Agreements and Blue Esolutions?
Coverage agreements that come from the managing agent
400
What is benefit selector?
This is used by Group Admin to add and change benefits for a group.
500
What is National Health Care Reform? or Obama Care?
Affordable Care Act
500
What is small group?
50 or less members
500
What is Blue Connect?
The Source for Rates
500
What is Group CRM?
The system we receive our work in
500
What is NON-sponsored?
00






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