Room revenue divided by number of rooms sold

This is signed by the guest before they are handed their keys

a guest that is checking out today

The year the hotel was built

Oversees the cleaning of public spaces and guest rooms

Dividing total room revenue by the total number of rooms available in the period being measured

The first thing clicked when opening a guest reservation during the check in process

A guest that is not with a group

Hotel Kirkwood's highly touted status

Ensures overall guest satisfaction. Oversees bell staff, night audit, and guest agents

Total revenue generated at a property divided by the total number of available guests

This piece of information should never be said out loud for guest security reasons

a guest that is not due out today, but has stayed at least one night

200, 216, 316, 416

manages all maintenance operations within the hotel

[(Operating expenses + Desired return on investment) – other income]/projected room nights = room rate.

An I Prefer standard that must be said to all guests

a guest that has decided to leave early

20k square feet

oversees the sales department and ensures that sales goals are being met

The average room rate should equal $1 per $1,000 of
construction cost

Drop down option for running a guest card

I Prefer guest/MOD/turndown/BAR rate

166 and 167

Uses data to set rates and control inventory