| NAVIGATOR | INTEGRATED TELLER | BPM | WEB DIRECTOR | BACK CAPTURE |
|---|---|---|---|---|
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What is ACCT INQ > CLICK ON CUSTOMER'S NAME > CONTACT METHOD ?
THIS IS WHERE YOU GO TO FIND A CUSTOMER'S PHONE NUMBER.
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What is INTEGRATED TELLER > SUPERVISOR ?
THIS IS WHERE YOU SEE YOUR BRANCHES ELECTRONIC JOURNAL.
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What is BRING UP FORM FROM LIST AND OPEN BY DOUBLE CLICKING FORM THAN HIT REFRESH BUTTON ?
THIS IS HOW YOU UPDATE A BLANK FORM.
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What is THE DOCUMENT RETRIEVAL HOME SCREEN ?
THIS SCREEN IS USED TO LOCATE ARCHIVED DOCUMENTS AND REPORTS.
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What is PERMANENT TRANSACTION POSTING AT BATCH OVERNIGHT ?
THIS IS WHAT HAPPENS TO ALL TRANSACTIONS THAT GET SCANNED ACCURATELY ON A BUSINESS DAY.
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What is MODELING / FORFEITURE CALCULATOR ?
THIS IS WHERE YOU GO TO FIND A PENALTY/ FORFEITURE AMOUNT FOR WITHDRAWING FROM A CD BEFORE IT IS DUE.
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What is TELLER > DAILY > BALANCE CASH ?
THIS IS WHERE THE TELLER GOES TO PROVE THEIR CASH.
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What is OUTSTANDING SESSIONS FROM THE SESSION MENU ?
THIS IS HOW YOU RETRIEVE A SESSION YOU SAVED AND DID NOT COMPLETE.
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What is DOCUMENT TYPE GROUPS?
THESE FILTERS ARE GENERAL CATEGORIES OF REPORTS AND SCANNED IMAGES.
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What is NO OFFSET IS NEEDED FOR A CLOSING TRANSACTION CODE FOR 0.00?
THIS IS THE OFFSET FOR A 0.00 TRANSACTION WITH A CLOSING TRAN CODE.
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WHAT IS CUSTOMER > TAX INQUIRY > INPUT SOCIAL SECURITY NUMBER > TAX > 1099 INTEREST?
THIS IS HOW YOU FIND A CUSTOMER'S TAX INFORMATION.
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WHAT IS TELLER > DAILY > CLOSE DAY ?
THIS IS WHERE YOU GO TO CLOSE YOUR DAY.
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What is SAVINGS AND CERTIFICATES ?
THESE DEPOSIT PRODUCT TYPES THE ACCOUNT NUMBER IS AUTOMATICALLY ASSIGNED BY THE SYSTEM,
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What is DDA SYSTEM REPORTS FOLDER ?
THIS FOLDER IS WHERE ALL THE CHEKING ACCOUNT REPORTS ARE STORED.
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What is AN UNPOSTED ITEM THE NEXT DAY ?
THIS IS WHAT HAPPENS WHEN A TRANSACTION IS SCANNED AND INFORMATION IS NOT ACCURATE.
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What is GO TO DEPOSITS > DEMAND DEPOSITS > ACCOUNT INQUIRY > ENTER ACCOUNT NUMBER > STATEMENT > CURRENT CYCLE ?
THIS IS HOW YOU CAN SEE A HISTORY OF A DDA ACCOUNT.
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What is CLOSE DAY ?
THIS IS WHAT YOU NEVER DO ON A SATURDAY OR A SUNDAY IF YOU ARE WORKING ON MONDAY.
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What is SAFE DEPOSIT BOXES ?
THIS PRODUCT ACCOUNT NUMBER IS SIX DIGITS.
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What is SEARCH TOOLBAR ?
THIS IS USED TO FIND SPECIFIC CUSTOMER INFORMATION ON A REPORT.
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What is THE CUSTOMER ACCOUNT DOES NOT GET DEBITED OR CREDITED FOR THE TRANSACTION ?
THIS IS WHAT HAPPENS IF A TRANSACTION WAS PROCESSED ON INTEGRATED TELLER AND NEVER SCANNED.
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What is DEPOSITS > DEMAND DEPOSITS > CHANGE ACCOUNT > FILE > STOP PAY ?
THIS IS WHERE YOU GO IN NAVIGATOR TO PUT A STOP PAYMENT ON A DDA ACCOUNT.
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What is TELLER > REPORTS > CLOSE DAY RECAP ?
THIS IS WHERE YOU FIND YOUR BRANCH TOTALS TO PROVE AT THE END OF THE DAY.
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What is COMPLETED SESSIONS FROM THE SESSION MENU ?
THIS IS HOW YOU VIEW A SESSION THAT HAS ALREADY BEEN EXPORTED.
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What is DEPOSIT DOCUMENTS ?
THIS FOLDER IS WHERE THE NEW SIGNATURE CARDS ARE ARCHIVED IN.
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What is REVIEW ALL BATCHES ARE SCANNED AND SUBMITTED PRINT REPORT ?
THIS MUST BE COMPLETED BEFORE ALL EMPLOYEES SIGN OFF FOR THE DAY.
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