Identity theft/Fraud MA, MBA and RAC Simple file by Phone Variety
100
What is Verify the account
the step we do to determine if the Taxpayers information was compromised
100
What is My Business Account (MBA)
A secure online service where business owners can manage their business information with the CRA
100
What is Netme
To find the response code for simple file by phone the agent would access this program in Heron Road
100
What is payroll deductions online calculator
PDOC stands for
200
What is expire the bulletin and update notepad
the account does not appear to be compromised, what should we do with the bulletin on file
200
What is Screen and Error Search Engine (SESE)
program to search error messages provided by the TP when they have issues submitting documents in MA
200
What is an invitation
to use the simple file by phone the taxpayer would receive this
200
What is a Netfile Access Code
a unique eight character code made up of numbers and letter that is case sensitive
300
What is Identity Protection Services
If the account appears to be compromised and your unable to complete enhanced confidentiality who would you refer the Taxpayer to.
300
What is RepID
Required by the representative to get authorization
300
What is above the income threshold
a response code of 736 means that the taxpayer is this
300
What is the date of birth
during business confidentiality what one thing must be verified if the owner is an individual






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