| Macchi-What-O?? | Cash Procedures | Window 10! | Things You Didn't Know About Dunkin #2 | ~ KEYS TO SPEED ~ |
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What is Cappuccino.
What dairy dispenser setting do we use for the Macchiato? Latte, Cappuccino, or Coolatta?
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What is false - Only the MOD can do a refund but must also inform the GM
The cashier is allowed to do a refund - True or False?
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What is September 28th
When does W10 begin?
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What is over 10,000 locations!
Across 38 states and 32 countries there are over ____ Dunkin' locations
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False! It's a great idea, just ask Pat!
True or False - It is a bad idea to have pre-assorted dozen by the DT station?
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What is 2 and 1 SMALL 1 LARGE.
How many shots of espresso are in a LARGE Macchiato? What size is each shot?
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What is very true! Their cash variance should not be more than +/- $5
True or False - A cashier should turn in a Financial report to the MOD with a signature after closing out their till.
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What is Mint Hot Chocolate
What Hot Chocolate flavor will be promoted?
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What is Dunkin' coffee and hot chocolate! You'd be surprised the ingredients that some cashiers make up
Dunkaccino is an exceptional blend of...
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What is no. Never ask a guest if they want hash browns with a.m. and p.m. combo meal. Always end with “does that complete your order?” Provide the guest with a total due at the menu so they are ready to pay at the window (window goal is 30 seconds). If a
POS Scripting - Do we offer hashbrowns to a guest that ordered a combo #4?
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What is less.
A Macchiato has ____ dairy than a Latte.
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False - A thief can easily take $100 form the till and blame it on anyone that touched their till, we will never be able to find the culprit in that case.
A cashier has a till, but we are very busy, the cashier gets stuck on coffee station, It is OK for the manager to help the next guest under that same till. - True or False?
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What is September 29th, offer each guest a FREE hot or iced medium Dark Roast.
When is National Coffee Day? What do we offer on that day?
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What is Dunkin' Donuts reported that there are over What is 15,000 different ways to order their coffee. With so many syrups, Turbo shots, and sweeteners, that shouldn't be surprising.
What is Dunkin' coffee and hot chocolate! You'd be surprised the ingredients that some cashiers make up
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What is, placed vertically next to the DT cashier station
The Drive Thru cart - where does it go?
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What is mark the cup and fill cup to the rim with ice. Stir the milk and Pumpkin swirl in a steaming pitcher then pour over ice in the cup. Softly pour Espresso in cup.
Build an Iced Pumpkin Macchiato
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The MOD, POS, in the Daily Cash Envelope, the GM and OPENING MANAGER - A simple email will do
Who can do a payout? Where do we get the money from? Where does the receipt go? Who do we inform?
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What are Pumpkin donut, Reese's Peanut Square, Pumpkin Cheesecake Square
What are the required LTO donuts for W10?
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What is Open Kettle
The original name of Dunkin' Donuts when it first opened in 1948 was..
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What is Having the right people, in the right place, at the right time. Remember, if you are producing more than 40 sandwich station items per hour you should have a Sandwich Assembler (often times a Manager) supporting that #9 position.
Describe "Proper Deployment"
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What is true! For hot: Pour the steamed milk on top of the swirl.
For Iced: Stir the milk and swirl in a pitcher then pour over ice.
The swirl goes first before all ingredients when making a Macchiato?
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Explain the actual procedure for a Tax Exempt sale
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What is $1.99 any size Hot or Iced Espresso for DD Perks Members, including Macchiato.
Which DD Perks National Offer will run through W10?
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What is - releasing coffee aroma through a portable device with a Dunkin Donuts advert right above it to get people to sub-concisely want a cup of coffee from Dunkin'!
In S Korea, Dunkin' Donuts advertises in their public transit by....
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What is Proper Deployment, POS Scripting, Rush Ready, Energy & Enthusiasm!
What are the 4 KEYS TO SPEED?!
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