Customer calls in because their order shows delivered but they did not get it

Used to refund customer's payment/ transfer balances/ or investigate payments

Sent to a customer to add insurance

Customer calls because they just need $100 more to get the device they want- score shows account limit is correct

Peaches come from a can, they were put there by a man

Customer never got a refund for their accessories returned

This is the where we house all internet and preorders

Sent to a customer so they can add their spouse to their account to get assistance in store

Store rep calls in because customer wants the BOGO deal but the system is trying to make them finance both devices

Just a small town girl, living in a lonely world

Customer calls in because they ordered two new phones- but only one arrived

Used to investigate a package a customer claims was stolen during delivery

Sent to a customer when they mention child line getting too many spam calls

Customer care calls because they told the customer you were the department to raise the spending limit

A scrub is a guy that thinks he's fine, and is also known as a busta

Customer calls in because they did not get their refund for their security deposit on a cancelled order

Used to close an open order in acss

Oh you like Disney movies---me too--check this out

Customer care calls in because customer just paid off their WO account today and wants to start an order now

Been there, done that, messed around- I'm having fun, don't put me down, I'll never let

Customer calls in to cancel an order but it shows in CO status already with tracking info

Used to cancel an order that is not completed

Love to rock out ll day long--you'll want this link to click

Customer calls because the store rep told her you were the department to reset her finance limit- its lower than what she needs to finance

Hey I just met you, and this is crazy, but