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Remove the possible freeze from the account.
What do we need to do when removing an undesignated IP from an account?
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Matrix 3 and T
What two Matrix levels can we not work on?
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One DBRMaint per Rep Per Image/request - Only for the reps that clarification is needed.
4. How many DBRMAINT items would you created for this scenario? You received a request with three SH, and each SH was updating to a different IP. The rep numbers were not supplied for any of the IPs.
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Cat's front paws have five pads. On their back feet, they have four pads on each foot.
Do cats have equal number of pads on their paws?
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It's called a tittle, which is a noun meaning "a tiny amount or part of something.
What is the name of the dot over a lowercase I and j?
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The request is not NIGO – but a courtesy callout is required to let the client know there is a discrepancy and that they can call back if it is incorrect on our system.
SH’s DOB and/or SSN/TIN conflicts with what is currently on the account, Would we NIGO the full request?
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F- If an 8-digit account number is provided on LPL's Account Update Change of Broker Dealer/Representative Authorization form, DO NOT add the digits as the BIN. Unless requested to.
T/F- BIN # provided by LPL on a LPL's Account Update Change of Broker Dealer/Representative Authorization form should be added to the account?
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a. F- If a FUSE profile exists, do NOT update the email address. The email address can only be updated by the client by logging into accounts.fidelity.com and updating their eDelivery settings.- Even if there is a N in registered
T/F - If the SH provided an email address (Digital credentials) different from what is on Service center, and the SH had online account we can update the email on file. The request supersede
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Sudan has 255 pyramids, compared to Egypt's 118
What country has the most pyramids?
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The New Orleans Saints' fleur-de-lis is actually a stylized lily historically associated with the French monarchy. It's also the state symbol of Louisiana and appears on the Quebec flag.
What NFL team has a plant for a logo?
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F- Files older than one year are considered void and cannot be referenced.
T/F- Rep verification Files older than one year are considered valid and can be referenced.
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F- It is a requirement for OK 529 and CHET 529, but Merrill Lynch is unable to hold FA NH 529 accounts.
T/F -The Merrill Lynch stamp must be on a DBR change for all 529s?
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The Unicorn
What is Scotland’s national animal?
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Send a TODO item to DMS to have it activated.
What should be done If a default profile does not exist for a firm?
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F- Neither Pershing nor NFS should be used.
T/F We can update accounts using Pershing and NFS as the broker dealer?
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a. F- Fidelity Advisor 403(b) account please escalate to the Rollover Team to verify the underlying shareholder name on the account. Depending if it is a back off change and the firm is not change just the rep.
T/F- Fidelity Advisor 401K accounts should be escalated to the Rollover Team to verify the underlying shareholder name on the account. (Bonus)
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Not NIGO
6. IP is being removed because he/she is no longer employed by the firm of record t, but firm did not indicate who should be the new IP, would it be NIGO? (BONUS)
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Plan Contact or Plan Contribution Submitter or Plan's Authorized Signer or President (or Owner) of the company or Chief Executive Officer
Who can all sign to have to have the D/B/R updated on a SIMPLE master plan?
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F- If current IP has IP restrictions and our form was received, we will remove the IP restriction. With exception of some firms.
3. T/F- If we receive the FA Financial Representative Appointment or Change form and it does not have the IP trading restriction selected, we would not make change even if IP restriction is listed on an account due to current firm/rep.
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Per account
Is the BIN added per account or per fund? (BONUS)
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Instructions received from a firm that is not the dealer on the account cannot be accepted unless the request is signed by an authorized individual at both the old and new dealer.
Is there a way for us to accept a DBR change that does not include the SH signature?
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Request must be sent in on the Raymond James Mutual Fund Authorization form signed by the shareholder, accompanied by a letter of instruction signed by the back office
How should requests to change the firm on a FA NH 529, OK 529, or CHET 529 account to Raymond James be sent in?
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Generic search – by fax #
You received an incomplete request how would you find it if it was received via fax? (BONUS)
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1. Check off section 5 (Phone and Electronic Distribution Requests) on the Fidelity Advisor Financial Representative Appointment or Change form.
2. Indicate no IP restriction on LOI.
Depending on the request submitted, the IP may be automatically authorized to request distributions on behalf of the shareholder by phone and electronically, unless SH does what?
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A matching rep name is not required when locating the IP Profile. If a single IP Profile can be found based on your search criteria, then use it even if the rep’s name in the system conflicts with the rep’s name on the request.
Would we send a scrub, If profile was listed on the request as a one rep profile, but SC has a group profile listed?
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