Study of the impact of individuals and groups on behaviour within organizations.

Process of organizing and interpreting sensory impressions in order to understand external environment.

Drawing a general impression about an individual based on a single characteristic.

Mental processes involved in gaining knowledge and comprehension - including thinking, remembering, judging, and problem solving.

judging someone on the basis of perception of the group to which a person on belongs

Study of moral values or principles - determining right from wrong

Observation of another person's behaviour to determine whether it is internally or externally caused.

A person's evaluation is affected by comparisons with another individual's evaluation.

Non-cognitive skills, capabilities, and competencies that influence a person's ability to succeed in coping with environmental demands.

Individuals degree of liking or disliking themselves

Science that seeks to measure, explain, and change the behaviour of humans and other animals.

Judgement of others that underestimates the influence of external factors and overestimates internal factors.

Attributing one's own characteristics to other people. (you respond well to negative feedback and you believe others will too)

Tendency to be arrogant

personality trait that measures an individual's ability to adjust to behaviour to external situational factors.

The study of people in relation to other people .

Tendency for individuals to attribute their own successes to internal factors and blame failures on external factors.

When an employee expresses organizationally desired emotions during interpersonal interactions in order to be successful.

Degree to which people believe they are in control of their own fate

stable patterns of behaviour and consistent internal states that determine how an individual reacts with others.

Study of humans and their activities

Part of a text or statement that surrounds a particular word or passage that determines meaning.

The stable patterns of behaviour and consistent internal states that determine how an individual reacts with others.

degree to which an individual maintains emotional distance

selective interpretation of what people see based on their own interests.