| Transaction Codes | POS Values | Unauthorized Transaction Types | Bank Card 101 | Dispute Workflow |
|---|---|---|---|---|
|
What is a MasterCard Credit?
3006
|
What is Tap & Go?
07
|
What is Fraud?
Theft of account holder's card number, details, and personal information in order to perform unauthorized transactions from the compromised account.
|
What is Discover?
These types of cards begin with the number 6.
|
What is a Chargeback?
A temporary credit.
|
|
What is a Visa Debit?
1001
|
What is Counterfeit?
90
|
What is Dispute?
Allegation of a billing error concerning a transaction on a cardholder's account
|
What is a bank card?
A plastic card issued by a financial institution to a consumer.
|
What is Representment?
This stage requires all documents to be in writing.
|
|
What is a MasterCard Cash Advance?
3005
|
What is "Credentials on file?"
10
|
What is Duplicate Transaction
A customer was charged multiple times for the same transaction.
|
What is a Private Label Card?
These credit cards are only valid at a specific store.
|
What is Visa Resolve Online (VROL)?
Visa's document submission system is called this.
|
|
What is a Rewards Statement Credit?
0368
|
What is E-Commerce?
81
|
What is a Chip Card?
This type of card cannot be counterfeited.
|
What is a Card Association?
Visa, MasterCard, Discover, and American Express are called this.
|
What is Arbitration stage?
For VISA, this stage begins 10 days after the Acquirer declines pre-arbitration.
|
|
What is an authorization reversal?
0400
|
What is Old Card Active While Using New Card?
95
|
What is Term Cap?
Identifies the security level of a merchant's POS.
|
What is a BIN #?
The first 6 digits of a card number.
|
What is MasterCard?
This association only receives correspondence in writing.
|
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