| Equipment and Fees | Service Agreements | Rebates and Discounts | Combined Billing | ETC |
|---|---|---|---|---|
|
What is "DIRECTV Advanced Whole-Home DVR"?
name of receiver type in System X to select to order Genie
|
What is ETF?
$20 a month on the remaining months of 24 month commitment
|
What is automatically/instantly?
How rebates are redeemed
|
What is Choice Package?
minimum programming package to qualify for Bundle discount
|
What are the premium channels
HBO, Starz, Showtime, Cinemax
|
|
What is Advanced Receiver Service (ARS)?
DVR Service Fee, HD Access Fee & WH DVR fee are all included in cost of monthly service
|
What is not offered with DIRECTV service?
Free trial periods
|
What is none or free?
additional cost of CCK when ordered with HD DVR by low risk cx
|
What is for as long as they maintain eligible programming
length of time customer will receive combined bill discount
|
Who are not eligible to have combined billing?
Existing DIRECTV MDU PROPERTY
|
|
What are months 1-12 & months 13 and later?
provide customer with monthly bill cost for 2 time periods
|
What is 24 months?
Minimum length of term commitment
|
What is none or free?
cost after rebate for a Low-risk customer ordering Advanced HD DVR
|
What is combined billing?
service that provides one convenient bill for both AT&T services and DTV
|
“How many channels are included in the Ultimate package?
over 225
|
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