CRH Patient Satisfaction Patient Safety Growth Quality
100
What is the date CRH opened its doors?
September 1970
100
What is our patient satisfaction measurement company?
Press Ganey
100
What is the best way to control infection?
Washing your hands
100
What is the date that Dr. Cody Walthall is expecting to begin practice?
August 1, 2019
100
What is the CRH CLABSI Rate
0%
200
What is the number of licensed beds?
49
200
What is AIDET?
ACKNOWLEDGE each patient
INTRODUCE yourself
Let them know the DURATION of your visit
EXPLAIN the test/procedure
THANK them for choosing CRH
200
What is everyone's responsibility?
Patient Safety
200
What is the new family medicine OB who will begin in Cuero August 2020?
Dr. Nick Lemley
200
What is the CRH sepsis rate through May 2019?
89%
300
What is the mission statement?
To provide Compassionate Care to those we serve with a commitment to excellence in all we do
300
What is way to increase survey responses?
"Thank you for letting us care for you. You might get a survey about your care here, your feedback is important, please take a few minutes to complete so we can continually improve"
300
What is a Near Miss Safety Event?
An error that occurs but does not reach the patient?
300
What is the process of planning and spending according to patient volume?
Budget Process
300
What is the name of a current Performance Improvement Team?
Medication Management
400
What is the name of our new Board Member?
Faye Sheppard
400
What is everyone's responsibility?
Patient Satisfaction
400
What is CUS words?
Concerned, Uncomfortable, Scared
400
What is the new service beginning this FY to grow outpatient services and help our community?
Telepsychiatry
400
What is recognition for achieving the metrics to best care for stroke patients?
Get With The Guidelines Gold Plus Stroke Award
500
What date Judy Krupala began employment at CRH?
Jan 1 1980
500
What is the department with the greatest consistent score increase?
Emergency Department
500
What is an evidence based framework for maximizing team performance and patient safety?
Team STEPPS
500
What is the reason we are getting a 3T MRI?
Prostate and Breast Cancer Diagnosis
500
What is the overall CMS Quality Rating for CRH?
3 Star






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