Emotional Intelligence Feedback Micro-Managers Perception Conflict Resolution
100
What is self-awareness?
"Know Thy Self"
100
What is input?
We plan to recruit this when making decisions.
100
What is a micro-manager?
This kind of manager fails to empower their employees.
100
What is perception?
This is the process of making sense of our world.
100
What is competing?
This style is assertive, uncooperative and power oriented.
200
What is empathy?
Recognizing the feelings in others.
200
What is emotional intelligence?
We need an understanding of this to effectively deal with a micro-manager.
200
What is morale?
A micro-manager affects this in the workplace.
200
What are organizations?
Pairs, social catagories, similarities are principles of this.
200
Who is Chris Anderson?
This team member has a boss who avoids conflict.
300
What is emotional intelligence?
It is two times more important than IQ.
300
What are commonalities?
Emphasizing this solicits feedback and builds trust.
300
What is compromise?
This conflict resolution style is rarely used by a micro-manager.
300
What is Blink?
According to Malcomb Gladwell, rapid cognition or intuition is this.
300
What is collaborating?
This conflict resolution style is recommended for team building.
400
Who are leaders?
Emotional intelligence is very important for.
400
What is valued and respected?
Soliciting input and feedback from employees will help them feel.
400
What is mental laziness?
According to H. Chambers, (author of "My way or the highway"), micro-managers cause this among their employees.
400
What is selective perception?
Avoid this to better understand others.
400
What is assertiveness and cooperativeness?
What two things will determine which conflict resolution style you will use to resolve conflict.
500
What is emotional intelligence?
This can be improved through self-awareness and introspection.
500
What is passive listening?
One way communication with no feedback is.
500
What is 80%?
H. Chambers states this percentage of employees feel they have been micro-managed?
500
What is first impression?
This perception can taint an entire interaction.
500
What is competing and avoiding?
These two styles are uncooperative and often used by the micro-manager.




Delissa

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