| Emotional Intelligence | Feedback | Micro-Managers | Perception | Conflict Resolution | 
|---|---|---|---|---|
| 
						
					 
					  What is self-awareness?					 
					
					 "Know Thy Self" 
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					  What is input?					 
					
					 We plan to recruit this when making decisions. 
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					  What is a micro-manager?					 
					
					 This kind of manager fails to empower their employees. 
					 | 
				
				
						
					 
					  What is perception?					 
					
					 This is the process of making sense of our world. 
					 | 
				
				
						
					 
					  What is competing?					 
					
					 This style is assertive, uncooperative and power oriented. 
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| 
						
					 
					  What is empathy?					 
					
					 Recognizing the feelings in others. 
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					  What is emotional intelligence?					 
					
					 We need an understanding of this to effectively deal with a micro-manager. 
					 | 
				
				
						
					 
					  What is morale?					 
					
					 A micro-manager affects this in the workplace. 
					 | 
				
				
						
					 
					  What are organizations?					 
					
					 Pairs, social catagories, similarities are principles of this. 
					 | 
				
				
						
					 
					  Who is Chris Anderson?					 
					
					 This team member has a boss who avoids conflict. 
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| 
						
					 
					  What is emotional intelligence?					 
					
					 It is two times more important than IQ. 
					 | 
				
				
						
					 
					  What are commonalities?					 
					
					 Emphasizing this solicits feedback and builds trust. 
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					  What is compromise?					 
					
					 This conflict resolution style is rarely used by a micro-manager. 
					 | 
				
				
						
					 
					  What is Blink?					 
					
					 According to Malcomb Gladwell, rapid cognition or intuition is this. 
					 | 
				
				
						
					 
					  What is collaborating?					 
					
					 This conflict resolution style is recommended for team building. 
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| 
						
					 
					  Who are leaders?					 
					
					 Emotional intelligence is very important for. 
					 | 
				
				
						
					 
					  What is valued and respected?					 
					
					 Soliciting input and feedback from employees will help them feel. 
					 | 
				
				
						
					 
					  What is mental laziness?					 
					
					 According to H. Chambers, (author of "My way or the highway"), micro-managers cause this among their employees. 
					 | 
				
				
						
					 
					  What is selective perception?					 
					
					 Avoid this to better understand others. 
					 | 
				
				
						
					 
					  What is assertiveness and cooperativeness?					 
					
					 What two things will determine which conflict resolution style you will use to resolve conflict. 
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| 
						
					 
					  What is emotional intelligence?					 
					
					 This can be improved through self-awareness and introspection. 
					 | 
				
				
						
					 
					  What is passive listening?					 
					
					 One way communication with no feedback is. 
					 | 
				
				
						
					 
					  What is 80%?					 
					
					 H. Chambers states this percentage of employees feel they have been micro-managed? 
					 | 
				
				
						
					 
					  What is first impression?					 
					
					 This perception can taint an entire interaction. 
					 | 
				
				
						
					 
					  What is competing and avoiding?					 
					
					 These two styles are uncooperative and often used by the micro-manager. 
					 |