Emotional Intelligence | Feedback | Micro-Managers | Perception | Conflict Resolution |
---|---|---|---|---|
What is self-awareness?
"Know Thy Self"
|
What is input?
We plan to recruit this when making decisions.
|
What is a micro-manager?
This kind of manager fails to empower their employees.
|
What is perception?
This is the process of making sense of our world.
|
What is competing?
This style is assertive, uncooperative and power oriented.
|
What is empathy?
Recognizing the feelings in others.
|
What is emotional intelligence?
We need an understanding of this to effectively deal with a micro-manager.
|
What is morale?
A micro-manager affects this in the workplace.
|
What are organizations?
Pairs, social catagories, similarities are principles of this.
|
Who is Chris Anderson?
This team member has a boss who avoids conflict.
|
What is emotional intelligence?
It is two times more important than IQ.
|
What are commonalities?
Emphasizing this solicits feedback and builds trust.
|
What is compromise?
This conflict resolution style is rarely used by a micro-manager.
|
What is Blink?
According to Malcomb Gladwell, rapid cognition or intuition is this.
|
What is collaborating?
This conflict resolution style is recommended for team building.
|
Who are leaders?
Emotional intelligence is very important for.
|
What is valued and respected?
Soliciting input and feedback from employees will help them feel.
|
What is mental laziness?
According to H. Chambers, (author of "My way or the highway"), micro-managers cause this among their employees.
|
What is selective perception?
Avoid this to better understand others.
|
What is assertiveness and cooperativeness?
What two things will determine which conflict resolution style you will use to resolve conflict.
|
What is emotional intelligence?
This can be improved through self-awareness and introspection.
|
What is passive listening?
One way communication with no feedback is.
|
What is 80%?
H. Chambers states this percentage of employees feel they have been micro-managed?
|
What is first impression?
This perception can taint an entire interaction.
|
What is competing and avoiding?
These two styles are uncooperative and often used by the micro-manager.
|