| Merchant Services | BREF - Business Real Estate Finance | Treasury Management - Fraud costs what? | Risk & Compliance | Pot Pourri |
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What is Authorize.net gateway?
This is a product customer would use if they have an online store and want to process CC payments.
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What is $50k - 1MM?
This is the minimum and maximum loan amount for BREF.
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What is $75?
This is the monthly subscription fee for Positive Pay.
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This tool should be leveraged to ensure proper steps are taken when a customer is experiencing fraud on an account?
What is the Fraud Wizard.
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What is..
SVP history shows deposits from the same third party company, or.... Customer has a retail store or ecommerce website
These are 2 clues a customer is using merchant services.
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What is $5MM?
This is the maximum property value for BREF.
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What is $.08?
This is the per check item fee for Positive Pay.
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The three forms of virtual authentication?
What are KIQ, AIOTP, and Outbound Call.
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How do you calculate a customer’s effective rate by leveraging SVP?
Total CC processing Fee divided by the Total CC deposits in any given month
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What is 3% for first 3 years, $0 after?
This is the pre-payment penalty on a fixed rate BREF loan?
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What is $35?
This is the monthly subsciption fee for ACH Fraud Filter.
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This should be leveraged for instructions in the event of any emergency?
What is the Emergency and Security Procedure Flipchart.
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This is a point of sale system that enables customers to manage inventory and more?
Clover does this for our customers.
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What is 5 years?
This is the draw period for a Commercial Equity Line of Credit - CELOC
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What is $14?
This is the per item fee for ACH investigation.
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These are the 5 requirements to be noted in CRM tools for sales documentation.
What are Authentication Notes, Product discussion, suitability, agreement to move forward, and cost, terms and fees.
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What are new equipment and any recurring monthly and processing fees for the first 2 months?
$1000 Merchant Services offer covers these items.
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What is 60%
This is the max LTV for special purpose property
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What is $83? $75 monthly subscription + 8 (100 checks x .08/check).
This is the total cost to protect 100 checks in a month using Wells Fargo's Positive Pay Service.
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When your customer expresses dissatisfaction, you are required to capture the complaint here as soon as possible, no later than the end of the business day following the date received by Wells Fargo.
What is the Enterprise Complaints Management Portal?
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