Task Completion Rate
What is the name of the KPI that helps us understand how difficult was the customer journey to complete a task?
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Mexico
For last 90 days for Member Web, which market sees best Navigation score for 2022 besides US?
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58.0%
What is the CSAT for UK for Aug 2022?
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Balance, Statements or Transactions
In last 90 days, for both channels,for Japan, which Visit Reason sees the highest CSAT score?
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30,718
How many total responses did we receive between Sep 1 to Sep 30 2022
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Make or schedule a payment
Which visit reason for Web receives most comments generally month on month?
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